|Today 01:49 PM|
Just Tom - There has been no resolution yet. I did receive a call from a regional service person last night that I have not had a chance to call yet. Frankly, I'm not expecting much since I'm not confident in the ability of the service techs at either (yes, that would be more than one) dealership to actually look at the transmission rather than hook it up to a computer and be told that there isn't anything wrong. Neither one could even fix another issue that I had it in for that is probably way simpler, and more consistently annoying than the tranny!!
There just isn't any trust here with the dealers I've dealt with. They seem to make a big deal about customer service (slick set up at the counter, and free car washes) but who gives a damn - just fix what it's brought in for! I wouldn't care if the tech was Dave Puddy, as long as he fixed the problem, not avoided it.
This vehicle is just exhausting. Do I want it fixed? Absolutely. Do I want to deal with this inconvenience yet again?
|Yesterday 04:59 PM|
When you get that next appointment set up, please let me know so I can look into some options. :)
|Yesterday 04:49 PM|
well we just got back home from the dealership with my wifes 2014 Focus se hatchback with 7220 miles and they told us the clutch is shot & needs to be replaced... The service writer told us that's it's on backorder and won't be available until after next month, it will be revision F and thankfully we got the extended warranty so they will give us a loaner for the 2 days it will be in the shop....
She really likes the car, we both do and I hope that this will fix the stuttering issue once & for all...
|Yesterday 10:51 AM|
So those of you who are having problems with your DCT shuttering, bad shifts, shifting hard etc. Is it really intermittent? Some days mine seems just fine, other days it's a dog. Last week I just wanted to take it back but this week it's fine so I know if I took it in they wouldn't even look at it. I'm assuming I just need to wait till it's more consistently bad before I take it in.
|11-19-2014 04:16 PM|
Be careful what you ask for ...
The first water cooled VW I bought was a great car, but there was a recall to replace valve stem seals that frequently failed too early. The dealer replaced the seals OK, but put the timing belt back on wrong (off by 1 tooth), returning the car to me barely running. I fixed it myself to avoid having to even look at that dealership again. (Or any others, when I can avoid it.)
Luckily, the dealer where I bought my Focus earlier this year (Livermore Ford) seems much more competent so far. I still plan to do whatever maintenance I can for myself.
|11-19-2014 03:49 PM|
|11-19-2014 03:44 PM|
Didn't see that one.
We all need to at least file a complain with the NHTSA,
|11-19-2014 03:37 PM|
Has anyone heard how they are progressing? Obviously the recall hasn't been administered by NHTSA, but I'm wondering how close the individuals are to getting such.
|11-19-2014 03:25 PM|
|jonreyna||What we need is a recall to make the dealers fix it|
|11-19-2014 03:20 PM|
|MSUMark||I have a 2013 Titanium that's had the transmission problem since day one. Every time I take it in I'm told it's normal. When I got the letter about the warranty extension I was told I didn't have a problem unless I saw fluid on the floor of my garage. That's not how I read it. And the dealer (a fairly large one) only had one transmission mechanic and he has a 2 week backlog. That was 6 weeks ago and they haven't called me yet. I've already messaged Meagan.|
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