Just Diagnosed At Sunrise Ford: Fuel pump and Fuel Tank $1800 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
FocusFest FocusFanatics Merchandise

Like Tree1Likes
Reply




 
LinkBack Thread Tools Display Modes
Old 08-03-2015, 04:01 PM   #1
Focus Rookie
 
bassman54's Avatar
 
Join Date: Feb 2014
Fan#: 144561
Location: fontana, CA
What I Drive: 2012 Silver SEL

Posts: 11
Points 35, Level 1
Points: 35, Level: 1 Points: 35, Level: 1 Points: 35, Level: 1
Level Up 70% Completed
Level up: 70% Level up: 70% Level up: 70%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 bassman54 Good Standing Member
Buy-Sell-Trade Rating: (0)
Just Diagnosed At Sunrise Ford: Fuel pump and Fuel Tank $1800

First of all, I just got the car back from the "Parking Aid Assist" failure documented elsewhere in this forum. My car has 122K miles on it.

When I started having the Parking Aid Assist" problem, the car stranded me at Lake Arrowhead. It took a week for them to complete repairs. I had intended to post my experience to contribute to the forum.

Last Saturday evening the car stumbled as I was taking off, then died a minute later. I left the car where it was and got a ride home. The next morning I tried starting it up and it started and ran, but the CEL was on. Since it started my plan was to drive it home and arrange for it to be serviced on Monday. It died again on the way home. I believed it was the fuel pump, and that it was covered by the extended warranty. More on that later.

I arranged for the tow with the Ford roadside assistance service. They lost the information in the system and I had to call again and start over. The car was towed this morning.

So I get the call from the service rep saying that it was indeed the fuel pump, plus the fuel pressure regulator, PLUS, the fuel tank because it had COLLAPSED!

I was told my extended warranty expired at 100K miles. My belief when I bought the car was that the warranty was extended by 100k miles from the existing mileage, at the time about 32K. My bad.

Currently I am without the car, and a pending $1800 estimate. I was told that if I refused the repairs I would have to pay the $183 diagnostic fee.

I'm looking for advice from anyone with this type of experience.

If the Ford Factory rep is seeing this thread, please PM me.

Very frustrated first time Ford buyer.


bassman54 is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 08-03-2015, 04:19 PM   #2
Focus Enthusiast
 
Join Date: Jun 2015
Fan#: 246657
Location: Rancho Cordova, CA
What I Drive: 2015 white Focus se

Posts: 186
Points 582, Level 11
Points: 582, Level: 11 Points: 582, Level: 11 Points: 582, Level: 11
Level Up 64% Completed
Level up: 64% Level up: 64% Level up: 64%
Forum Activity 4%
Activity: 4% Activity: 4% Activity: 4%
FF Reputation: 1 SlowhiteJr Good Standing Member
Buy-Sell-Trade Rating: (0)
Was it a certified ford car? Most used warranties are up to 100,00 miles unfortunately. Look at your original documents when you purchased it and see what it says about the warranty. Sadly what the warranty actually is and what people think the warranty is varies quite a bit
__________________
2015 Ford Focus se
SlowhiteJr is online now  
    Reply With Quote Quick reply to this message
Old 08-03-2015, 04:47 PM   #3
Focus Rookie
 
bassman54's Avatar
 
Join Date: Feb 2014
Fan#: 144561
Location: fontana, CA
What I Drive: 2012 Silver SEL

Posts: 11
Points 35, Level 1
Points: 35, Level: 1 Points: 35, Level: 1 Points: 35, Level: 1
Level Up 70% Completed
Level up: 70% Level up: 70% Level up: 70%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 bassman54 Good Standing Member
Buy-Sell-Trade Rating: (0)
That's what the sales dept. said when I contacted them.

No options at this point.
bassman54 is offline  
    Reply With Quote Quick reply to this message
Old 08-04-2015, 06:58 PM   #4
Focus Enthusiast
 
Join Date: Dec 2013
Fan#: 127930
Location: Cleveland, OH
What I Drive: 2014 Dark Gray SE

Posts: 203
Points 176, Level 3
Points: 176, Level: 3 Points: 176, Level: 3 Points: 176, Level: 3
Level Up 52% Completed
Level up: 52% Level up: 52% Level up: 52%
Forum Activity 6%
Activity: 6% Activity: 6% Activity: 6%
FF Reputation: 1 Metalcrack Good Standing Member
Buy-Sell-Trade Rating: (0)
Can you do the repair yourself/have another car to drive? Most likely a few wrecks at the yards around now for genuine cheaper parts.
__________________
Stock HU -> Audiocontrol LC6i -> Planet Audio 4-Chan -> JBL/Phoenix Gold Comps -> Polk 8
Metalcrack is offline  
    Reply With Quote Quick reply to this message
Old 08-04-2015, 07:03 PM   #5
Focus Fanatic
 
Gi_Jo_Nathan's Avatar
 
Join Date: May 2012
Fan#: 98931
Location: Middle, GA
What I Drive: 2012 Sonic Blue 5Door MTX

Posts: 1,751
Points 1,217, Level 19
Points: 1,217, Level: 19 Points: 1,217, Level: 19 Points: 1,217, Level: 19
Level Up 17% Completed
Level up: 17% Level up: 17% Level up: 17%
Forum Activity 8%
Activity: 8% Activity: 8% Activity: 8%
FF Reputation: 3 Gi_Jo_Nathan Good Standing Member
Buy-Sell-Trade Rating: (3)
How does a fuel tank collapse...
__________________
Jonathan
HATCH NATION #77
12 SE HB MTX, IE Tuned, Green Filter, custom 2.5" cat-back w/borla, Steeda RSB & Short Shift Bracket, JBR Solid Shifter Bushing's, NTC Shifter Bushing, MS3 RMM w/Corksport Inserts
Gi_Jo_Nathan is offline  
    Reply With Quote Quick reply to this message
Old 08-05-2015, 07:38 AM   #6
Focus Enthusiast
 
Join Date: Oct 2013
Fan#: 119669
Location: Flemington, NJ
What I Drive: 1996 Pontiac Trans AM WS6

Posts: 115
Points 107, Level 2
Points: 107, Level: 2 Points: 107, Level: 2 Points: 107, Level: 2
Level Up 14% Completed
Level up: 14% Level up: 14% Level up: 14%
Forum Activity 10%
Activity: 10% Activity: 10% Activity: 10%
FF Reputation: 1 ThoR294 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Gi_Jo_Nathan View Post
How does a fuel tank collapse...
Yeah wtf? A 3 year old car shouldn't need a gas tank.....
ThoR294 is offline  
    Reply With Quote Quick reply to this message
Old 08-05-2015, 12:07 PM   #7
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Ti Hatchback, DCT

Posts: 4,177
Points 3,727, Level 38
Points: 3,727, Level: 38 Points: 3,727, Level: 38 Points: 3,727, Level: 38
Level Up 52% Completed
Level up: 52% Level up: 52% Level up: 52%
Forum Activity 8%
Activity: 8% Activity: 8% Activity: 8%
FF Reputation: 18 PratoN Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by bassman54 View Post
So I get the call from the service rep saying that it was indeed the fuel pump, plus the fuel pressure regulator, PLUS, the fuel tank because it had COLLAPSED!
Quote:
Originally Posted by Gi_Jo_Nathan View Post
How does a fuel tank collapse...
Quote:
Originally Posted by ThoR294 View Post
Yeah wtf? A 3 year old car shouldn't need a gas tank.....
Did you have problems with an erratic or inaccurate fuel tank levels / distance to empty? There was a TSB regarding deformed fuel tanks. I'm guessing it could be related to that? Of course, if the car was never taken in for this complaint before the warranty ended, you're probably SOL as far as Ford covering it.
https://docs.google.com/file/d/0B7KY...M3TGNoMkE/edit
__________________
2012 FF Ti HB Kona Blue, DCT, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at v3.8 134k miles and counting...
PratoN is offline  
    Reply With Quote Quick reply to this message
Old 08-05-2015, 12:12 PM   #8
Focus Enthusiast
 
Join Date: Oct 2013
Fan#: 119669
Location: Flemington, NJ
What I Drive: 1996 Pontiac Trans AM WS6

Posts: 115
Points 107, Level 2
Points: 107, Level: 2 Points: 107, Level: 2 Points: 107, Level: 2
Level Up 14% Completed
Level up: 14% Level up: 14% Level up: 14%
Forum Activity 10%
Activity: 10% Activity: 10% Activity: 10%
FF Reputation: 1 ThoR294 Good Standing Member
Buy-Sell-Trade Rating: (0)
Yowza. Nice find on that TSB. Do you bring your car in for service at all to dealerships or do you fix it yourself?
ThoR294 is offline  
    Reply With Quote Quick reply to this message
Old 08-06-2015, 11:39 AM   #9
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Ti Hatchback, DCT

Posts: 4,177
Points 3,727, Level 38
Points: 3,727, Level: 38 Points: 3,727, Level: 38 Points: 3,727, Level: 38
Level Up 52% Completed
Level up: 52% Level up: 52% Level up: 52%
Forum Activity 8%
Activity: 8% Activity: 8% Activity: 8%
FF Reputation: 18 PratoN Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by ThoR294 View Post
Yowza. Nice find on that TSB. Do you bring your car in for service at all to dealerships or do you fix it yourself?
Is that question directed towards me? If so, I'd let the dealer take care of it if I were under warranty. If they refuse and it's expensive (e.g., my clutch problems) I would replicate the problem for them and try again. If it's super cheap and/or really easy (e.g., my horn stopped working because the connector had some corrosion) I would just fix it myself regardless of warranty status because it's not worth my time to take it to the dealer, probably not get a rental, etc.

If it's out of warranty, I try to do the repair myself but it depends on the work required. I've done all suspension, motor mounts, CV axle, basic electrical, water pumps and some engine gasket type work. But if I plan on tinkering with my transmission, my learning curve might make it an arduous task.
__________________
2012 FF Ti HB Kona Blue, DCT, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at v3.8 134k miles and counting...
PratoN is offline  
    Reply With Quote Quick reply to this message
Old 08-06-2015, 04:40 PM   #10
Focus Enthusiast
 
Join Date: Oct 2013
Fan#: 119669
Location: Flemington, NJ
What I Drive: 1996 Pontiac Trans AM WS6

Posts: 115
Points 107, Level 2
Points: 107, Level: 2 Points: 107, Level: 2 Points: 107, Level: 2
Level Up 14% Completed
Level up: 14% Level up: 14% Level up: 14%
Forum Activity 10%
Activity: 10% Activity: 10% Activity: 10%
FF Reputation: 1 ThoR294 Good Standing Member
Buy-Sell-Trade Rating: (0)
oh whoops sorry... forgot to type OPs name in the reply lol. I meant that to OP because usually dealerships would mention TSBs like that to customers
ThoR294 is offline  
    Reply With Quote Quick reply to this message
Reply
Gear in this thread - Powered by O'Reilly Auto Parts

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
What I Drive
Year, color, and model of your car. Example: 2003 Pitch Black ZX3
Name
Your real name.
City
State
Country
Insurance
Please select your insurance company (Optional)

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:37 AM.


Copyright 2002-2015 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Mazda CX-3, Audi S3, Mazda MX-5 Miata and Acura TLX. You can find all Ford Focus, Focus ST and Focus RS related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. If you own other makes have a look at Challenger Hellcat Forum, Charger Hellcat Forum, Cadillac ATS-V Forum, Cadillac ATS Forum, Cadillac CTS-V Forum, Lexus RC-F Forum, Lexus GS-F Forum, Mercedes GLA Forum, Mercedes GLE Forum, Civic Type-R Forum and Volvo XC90 Forum.




 

Search Engine Optimization by vBSEO 3.6.1