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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 09-10-2013, 01:14 PM   #11
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Update: Computer is fried, wiring short. They have to order a new one from the States.

Edit: Mods, maybe this would be better served in the MK3 Problems section?
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Old 09-10-2013, 01:22 PM   #12
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I have not heard a peep from the dealership. I will be calling them on my lunch to see when they plan on at least diagnosing the car so I can have some idea of when I will have a car to drive.
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Finally got ahold of the dealership and apparently my car has been in the shop since yesterday afternoon. The service advisor also had no idea what is wrong with the car, so that's not very promising. Paying for a brand new car and have no wheels is awesome...
Hi madaB,

I've contacted your CSM Nancy to let her know of the update. Please keep me in the loop with any updates.

Bianca
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Old 09-10-2013, 01:26 PM   #13
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Update: Computer is fried, wiring short. They have to order a new one from the States.

Edit: Mods, maybe this would be better served in the MK3 Problems section?
Dang.
Dealer won't give you a loaner?
Is this the dealer you bought it from?
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Old 09-10-2013, 03:17 PM   #14
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Not the dealer I bought the car from. The service advisor told me if the part isn't in tomorrow they'll "look into" getting a rental for me.
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Old 09-10-2013, 03:21 PM   #15
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Oh ok. Makes it a little harder to demand one.
I have to deal with that here. Because my local dealer couldn't get either of the cars I wanted. They've gotten me a rental before though.
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Old 09-10-2013, 03:21 PM   #16
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Update: Computer is fried, wiring short. They have to order a new one from the States.

Edit: Mods, maybe this would be better served in the MK3 Problems section?
Wow... man sorry to hear. Hope they work it out...you deserve a rental for sure.

Sent from my SGH-T989D using FF Mobile 4
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Old 09-10-2013, 03:29 PM   #17
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I like to think I'm a fairly reasonable person. Things happen with cars, that's why there are warranties in the first place. As a first-time car buyer having it in the shop after 900kms definitely shakes your faith in the company and the car. We'll see what Ford does to make it right.
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Old 09-10-2013, 06:06 PM   #18
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Don't expect much from Ford on this one. The Focus, and its owners, are a lost cause.
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Old 09-10-2013, 06:16 PM   #19
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Don't expect much from Ford on this one. The Focus, and its owners, are a lost cause.
What do u mean by this? Can you elaborate please
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Old 09-10-2013, 06:18 PM   #20
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Read the thousands of threads regarding the transmission issues and Ford's inability to rectify the issue.
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