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Old 03-18-2014, 01:15 PM   #2691
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Don't think anyone posted this yet - lol.

http://www.reddit.com/r/Justrolledin...ew_wet_clutch/
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Old 03-18-2014, 01:21 PM   #2692
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Originally Posted by lewisra View Post
Does anyone have details on TSB 14-0047?
http://www.fordtechservice.dealercon...uage=EN&VIN=no
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Old 03-18-2014, 01:23 PM   #2693
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Snag it before it goes away...
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Old 03-18-2014, 02:04 PM   #2694
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Thanks. Looks like this should make it easier for dealers (of all abilities) to address the complaints.
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Old 03-18-2014, 03:56 PM   #2695
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Originally Posted by btolenti View Post

Thanks to Todd and the Regional Service Manager, some traction was finally gained. It's sad that it has to come to that to get proper action from a dealer. The local dealer just so happened to find the clutches they needed on the shelf, right after Todd helped to escalate the issue.
Thank you for the update, btolenti. Let me know if you need me.

Quote:
Originally Posted by '13Focus91 View Post
I took my car to the dealer last week for an oil change and I mentioned to them that the DCT had started acting up that week. They kept it from last Thursday until today. They replaced both inner input shaft seals and updated the software. Its still doing it, and on my way home I was going through a rather busy intersection and it lost power. It quit pulling in the middle of an intersection with traffic whizzing by at 55 MPH. I'm really getting fustrated with it. They supposedly "fixed" it. It seems like it worse now that what it was. The worst part is its got less than 13,000 miles on it.
Hey '13Focus91,

I'd like to loop in your regional customer service manager, who'll work with you and your dealer to come to a resolution. Please send me a PM with your full name, best daytime phone number, VIN, and preferred servicing dealership.

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Old 03-19-2014, 12:22 AM   #2696
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I'm at 21000km and so far no issue with the DCT but is that service recall available to everyone who has a DCT? I have a 2013 Focus Ti HB
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Old 03-19-2014, 01:15 AM   #2697
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That's a "TSB" (Technical Service Bulletin) not a recall or any other type of service program.

TSB's give info. on how to diagnose/repair issues that may be seen by Dealers, from how to reattach loose emblems to possible major repairs. Specific repair info. as opposed to a Service Manual that covers the whole car in general terms.

This one gives diagnosis & repair procedures for a "shudder" complaint. IIRC ranging from software & testing to seal & clutch replacement depending on data from testing.

Not a recall or update, just std. testing & repair for a particular problem.
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Old 03-19-2014, 04:20 AM   #2698
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Cool well hope mine doesn't have problems. So far so good. I love my dct
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Old 03-19-2014, 10:28 AM   #2699
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Just had TSB 14-0047 performed on my car. The shifts are smoother so far. I have noticed clutch chatter at low speed/rpms while in reverse and first gear.

I think they only updated the PCM/TCM in my vehicle.
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Old 03-19-2014, 11:41 AM   #2700
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Quote:
Originally Posted by PratoN View Post
Don't think anyone posted this yet - lol.

http://www.reddit.com/r/Justrolledin...ew_wet_clutch/
lol'ed and almost died.
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