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Old 02-22-2016, 08:24 PM   #1
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Replaced TCM, Now Stereo Wont Turn On!

Hi,

I have a 2012 SEL equipped with the Sony stereo system as well as Sync. I recently picked up my vehicle from Ford after having the TCM replaced as well as the battery.

As I drove off, I tried turning on the stereo using the touch screen and nothing happened. I kept pushing and nothing. When I push the power button, it momentarily disappears and then it appears again on the screen.

Do you guys have any idea what it might be?

Thanks.


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Old 02-22-2016, 09:11 PM   #2
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Moved to MkIII section for more looks, since it MIGHT be related to the work just done.

Windows need reprogramming after that if the shop didn't do it, and the clock often gives trouble the first time to try a reset, hadn't heard of a Stereo issue offhand myself.
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Old 02-23-2016, 07:58 AM   #3
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Check if the amp has all the wires connected to it. Removing the amp disable the radio.
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Old 02-23-2016, 08:59 AM   #4
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Quote:
Originally Posted by DarthAres View Post
Hi,

I have a 2012 SEL equipped with the Sony stereo system as well as Sync. I recently picked up my vehicle from Ford after having the TCM replaced as well as the battery.

As I drove off, I tried turning on the stereo using the touch screen and nothing happened. I kept pushing and nothing. When I push the power button, it momentarily disappears and then it appears again on the screen.

Do you guys have any idea what it might be?

Thanks.
Hi DarthAres,

Is it just the radio (AM/FM) not working; are you able to make phone calls via SYNC? You can try a master reset, but I think you should call your dealership and have them check this out. None of what you said above should make MyFord Touch stop working. Here's the link:

Master Reset | SYNC Help Video | Official Ford Owner Site

Let me know how it goes please!

Rebecca
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Old 02-23-2016, 09:00 PM   #5
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Didn't have a stereo issue, however my clock wouldn't set and I just disconnected my battery for 10 minutes and that fixed it. Maybe try that
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Old 02-23-2016, 11:41 PM   #6
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Quote:
Originally Posted by FordIVTteam View Post
Hi DarthAres,

Is it just the radio (AM/FM) not working; are you able to make phone calls via SYNC? You can try a master reset, but I think you should call your dealership and have them check this out. None of what you said above should make MyFord Touch stop working. Here's the link:

Master Reset | SYNC Help Video | Official Ford Owner Site

Let me know how it goes please!

Rebecca
Quote:
Originally Posted by sailor View Post
Moved to MkIII section for more looks, since it MIGHT be related to the work just done.

Windows need reprogramming after that if the shop didn't do it, and the clock often gives trouble the first time to try a reset, hadn't heard of a Stereo issue offhand myself.
The reset worked! Thank you for all the replies!
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Old 02-24-2016, 09:37 AM   #7
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YAY! You're welcome. :)

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