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Old 09-18-2013, 02:33 PM   #1
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Focus Grinding Noise

My 2012 SEL HB is making a grinding noise around 2000 rpm and after 2 attempts at my dealer I am still left with the same problem. They acknowledge the noise but don't know how to fix it. Doesn't seem right...


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Old 09-18-2013, 02:45 PM   #2
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Old 09-18-2013, 02:58 PM   #3
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My 2012 SEL HB is making a grinding noise around 2000 rpm and after 2 attempts at my dealer I am still left with the same problem. They acknowledge the noise but don't know how to fix it. Doesn't seem right...
find Crystal the ford rep here at this forum and get your case escalated like so many others before you.
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Old 09-18-2013, 05:44 PM   #4
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My 2012 SEL HB is making a grinding noise around 2000 rpm and after 2 attempts at my dealer I am still left with the same problem. They acknowledge the noise but don't know how to fix it. Doesn't seem right...
Hi mikeytrix,

Thank you for the information you sent me via PM. As you can see on my reply, I just need a few more information before I send this up the chain to your customer service manager.

I'll keep an eye out for your PM. :)

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Old 10-28-2013, 09:09 AM   #5
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Hi mikeytrix,

Thank you for the information you sent me via PM. As you can see on my reply, I just need a few more information before I send this up the chain to your customer service manager.

I'll keep an eye out for your PM. :)

Bianca


I have had this same problem. Taken it to the dealership on more than one occasion. I'm not sure if we are having the same noise. It's a random clicking/grinding noise after 25mph. Sometimes it's louder than other times or lasts longer than other times. The dealer has never been able to acknowledge the noise. I also stumbled across a strut issue that I've had for a while but never knew it was a problem. I'd love to talk more about what I need to get done.
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