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View Poll Results: MK3 Owner Quality & Ownership Survey
Overall build quality met my expectations 214 79.26%
Overall build quality did not meet my expectations 50 18.52%
Exterior build quality met my expectations 218 80.74%
Exterior build quality did not meet my expectations 37 13.70%
Interior build quality met my expectations 203 75.19%
Interior build quality did not meet my expectations 53 19.63%
Vehicle comfort level met my expectations 237 87.78%
Vehicle comfort level did not meet my expectations 21 7.78%
Engine power met my expectations 220 81.48%
Engine power did not meet my expectations 38 14.07%
Vehicle handling met my expectations 245 90.74%
Vehicle handling did not meet my expectations 16 5.93%
Safety features met my expectations 248 91.85%
Safety features did not meet my expectations 6 2.22%
Technology features met my expectations 199 73.70%
Technology features did not meet my expectations 59 21.85%
Fuel economy met my expectations 210 77.78%
Fuel economy did not meet my expectations 49 18.15%
I experienced some defects and problems with my vehicle 177 65.56%
I did not experienced any defects or problems with my vehicle 79 29.26%
I felt my vehicle is a great value for the money 197 72.96%
I did not feel my vehicle is a great value for the money 55 20.37%
I would recommend a Focus to a friend 202 74.81%
I would not recommend a Focus to a friend 55 20.37%
Multiple Choice Poll. Voters: 270. You may not vote on this poll

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Old 06-03-2013, 07:40 AM   #11
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27,000 miles. no problems
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Old 06-03-2013, 09:21 AM   #12
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Quote:
Originally Posted by suss6052 View Post
If you haven't been here more than a month and posted more than 25 times if I recall correctly you're not eligible to vote in the poll yet.
Well that explains why I am unable to vote as well.
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Old 06-03-2013, 09:38 AM   #13
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The power was what I expected it to be.... not enough.

I had an issue with my clutch line as it was delivered from Ford, otherwise smooth sailing.
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Old 06-03-2013, 11:54 AM   #14
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Originally Posted by gostinger View Post
Already 60 percent experienced some defects. That is not a very good number . Yes I know the numbers are still early but.....
This isn't all that unexpected. In the JD Power Initial Quality Survey, most brands hover around an average of 1 problem/car, and Ford was at 1.18 for MY2012.

(Sadly, Ford was at 0.93 in MY2010).
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Old 06-03-2013, 07:36 PM   #15
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Why did you reverse the order for the "problem" questions? Might have confused some people.
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Old 06-03-2013, 09:42 PM   #16
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Had mine a few weeks and its going great. Hoping I don't run into problems with the DCT. Car has almost 400 miles on it now.
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Old 06-03-2013, 11:30 PM   #17
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Pretty good marks from me.
Has the DCT issue and had a defective compass so that was a mark down. The compass issue probably should have never made it to me (the dealer should have noticed this before they sent it out, lord knows they had a long enough time to find it).

I think there should be an option for ford service/dealer opinion. I would absolutely give two thumbs down in that category. I have been pretty disappointed with the dealers by me... Although my Mitsubishi Montero had terrible maintenance requirements at least the dealers were courteous and very helpful. Haven't found the ford/lincoln dealers I've been to to be anywhere close to the same... :(
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Old 06-04-2013, 11:45 AM   #18
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^I agree on the bad service voting.

When I bring my car in for weird noises, everything is normal, but as soon as I hit 50k miles, they start sending me mail about how my car is "overdue" for its "maintenance" that they want to charge me $500 for - I bet they don't grease a single joint/bushing (not that there are even greaseable zerks on new cars anymore).
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Old 06-04-2013, 02:58 PM   #19
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Quote:
Originally Posted by Vanquished View Post
...I think there should be an option for ford service/dealer opinion...
Quote:
Originally Posted by PratoN View Post
^I agree on the bad service voting...
Hi Vanquished and PratoN!

I'm Ashley, the new customer service rep here on the forum.

I'd be more than happy to document any dealer feedback you have. Please just PM me your name, phone number, dealer info, and some details and I'll pass your feedback along.

Thanks!

Ashley
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Old 06-04-2013, 03:08 PM   #20
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Voted, even though I'm now Focus-less. Figured some balanced feedback is good around here.

The Ford service experience is actually what turned me away from trading up to an ST. I didn't want to go through that again.
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