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Old 09-25-2012, 07:17 PM   #1
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Climate shows that it is off

When i have the radio on or Siruis on, the climate on the bottom right corner says that it is off, when in fact it is on

I have tried a master reset, which did not fix any ideas??

here is a screenshot
http://i1254.photobucket.com/albums/...psd502c542.jpg


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Old 09-25-2012, 07:31 PM   #2
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Tried using the syncmyride's chat help, here is part of the conversation


Chauntay: May I have the VIN please?

you: ....................

Chauntay: Thank you.

Chauntay: Please hold one moment while I research your concern. This may take up to 3 minutes.

you: no problem thank you

Chauntay: I have confirmed that the vehicle has the newest SYNC software available.

Chauntay: Have you taken the vehicle to the dealership for this concern?

you: no i haven't

Chauntay: Please take the vehicle to your preferred dealer for a resolution to this concern.

you: ok thanks

Chauntay: Is there anything else I can assist you with today?
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Old 09-25-2012, 07:53 PM   #3
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What is your current version of MFT?
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Old 09-25-2012, 09:26 PM   #4
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knight... did you recently flash the SYNC MFT Gen2 V3.2.2 update? If so this is a common problem with that update. i personally didnt have this when i updated but a lot have. if you log into SMR look on the right side where it list all your confirmed updates and see what version it says right above that
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Old 09-25-2012, 09:53 PM   #5
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Somebody's late to the game!!

SYNC Update Available on Focus!!!

Explains the problem we are all having.
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