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Old 05-17-2013, 08:42 AM   #21
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I was ready to give Ford a pass on this. It's impossible to build one car per minute, or whatever the assembly line speed is, without the occasional screw being dropped. But three coming into the same dealership with the same problem? They need to look into why this is happening.

Makes me think of a conversation I had a while ago with a friend's buddy who worked at the assembly facility in Ft. Worth where they built F-14s. He said when completed jets came off the line, they made sure to fly upside down for an extended period of time during the test flight. A handful of loose screws and bolts and clips would fall into the top of the canopy and be scooped up before delivery to the Navy.
They absolutely need to investigate this - with Visteon, the HVAC supplier. Ford does not build the HVAC assembly (the entire module that contains dozens of screws and other parts). They arrive pre-assembled at MAP and Ford assembles them into the vehicle. The thing with Tier-1 suppliers is that they have guaranteed quality so Ford does not inspect. With something like an HVAC it would be impossible to inspect as the assembly is large, complex, and can't be accessed without being disassembled.

There is clearly an issue with Visteon's quality check if this many are slipping through.
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Old 05-17-2013, 09:05 AM   #22
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I always knew that someone at Ford had a screw loose.
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Old 05-17-2013, 01:17 PM   #23
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Just got my Focus back from the dealer and it was a screw as well that was the cause of the plugged drain. The service adviser stated that mine was the third one recently that has had the same issue.

Bob
Thanks for keeping us in the loop, Bob. If you need any assistance in the future, just send a PM my way.

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Old 05-18-2013, 01:09 PM   #24
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Reading about this made me nervous. I added factory air conditioning to my first car ('79 Bobcat wagon), and forgot to drill the hole for the drain. The memory of that experience still haunts me, so I went out today to make sure this car doesn't have that problem.

I took some pictures in case people want to check this out for themselves. It was necessary to remove the passenger-side footwell console cover, but there was the drain tube plain as day (my index finger is touching it):



It pulls out with little force:



And here's the whole tube, including the exit into the center tunnel:

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Old 08-04-2014, 08:45 AM   #25
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Thanks for keeping us in the loop, Bob. If you need any assistance in the future, just send a PM my way.

Crystal
Good morning Crystal. I am having a problem on my 2012 TI on the driver side. Any ideas why?
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Old 08-04-2014, 09:43 AM   #26
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Ford service has been less active on this site lately and it's silly to expect a reply in an old thread. Send a detailed private message.
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Old 08-04-2014, 12:12 PM   #27
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I have a trickle of liquid coming from this area. Does this look like a blocked line or condensation leaking from this area? I have already had this checked once but I noticed the problem a week later.

-Thanks
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Old 08-04-2014, 06:23 PM   #28
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Good morning Crystal. I am having a problem on my 2012 TI on the driver side. Any ideas why?
Saw your message! I'm looking into it. :)

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Ford service has been less active on this site lately and it's silly to expect a reply in an old thread. Send a detailed private message.
We're still here, just super busy.

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Old 08-30-2014, 10:07 AM   #29
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I have had this issue before but with the drivers and passengers side. Taking it to the dealer seemed to have solved the issue temporarily. Now only my drivers side front and rear footweels are soaked instead of both sides. Taking it to the dealer on 9/4 but they said if its a clogged drain its not covered. Anyone have insight on only drivers side leak? 2012 focus with only 22k miles.
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Old 08-30-2014, 10:48 AM   #30
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I have water on the driver side. Not covered under warranty. $225 and was told it is the sun roof drains and there is nothing I can do to prevent it. The dealer cleaned the drains and now I am waiting for it to rain.

I am not happy :(
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