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Old 08-12-2011, 02:43 PM   #2271
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Had an ETA for the 13th so I decided to call my dealer to see if it arrived early and the guy at the dealership tries to tell me that my car is in Kentucky. Kentucky, wtf? He proceeds to say that they get shipped up from Mexico and then go to Kansas City where it gets on a truck for Omaha. I don't believe this crap for a second. I ask the guy how a car manufactured in Wayne, MI gets sent from Mexico and he just kinda blanks out. Asked him if we can call the vehicle tracking center to get a rail car number and he says that is old stuff and they can't do that anymore. Basically I'm going down to my dealer tomorrow afternoon to have them actually look up where my car is because this guy just used blow off after blow off and clearly doesn't know shit. It was a funny phone call so thought I'd share. It'd be so much better if consumers could order stuff direct so we didn't have to deal with these jackholes.
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Old 08-12-2011, 02:48 PM   #2272
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Had an ETA for the 13th so I decided to call my dealer to see if it arrived early and the guy at the dealership tries to tell me that my car is in Kentucky. Kentucky, wtf? He proceeds to say that they get shipped up from Mexico and then go to Kansas City where it gets on a truck for Omaha. I don't believe this crap for a second. I ask the guy how a car manufactured in Wayne, MI gets sent from Mexico and he just kinda blanks out. Asked him if we can call the vehicle tracking center to get a rail car number and he says that is old stuff and they can't do that anymore. Basically I'm going down to my dealer tomorrow afternoon to have them actually look up where my car is because this guy just used blow off after blow off and clearly doesn't know shit. It was a funny phone call so thought I'd share. It'd be so much better if consumers could order stuff direct so we didn't have to deal with these jackholes.
It will NEVER matter how good the cars they build are if the customer service continues to SUCK as badly as it does! We may be a small sample here on the forums but overall the "Ford Dealer experience" SUCKS!!!!
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Old 08-12-2011, 02:58 PM   #2273
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I'm going to pop-in to the dealer tomorrow and see what they say about my ETA. I don't have an order or dealer number, so we'll see how they do. I sent Natasha a PM, but I don't know if she can do anything without at least the order #. I wasn't able to get a hold of my sales rep today, so we'll see when I get there.
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Old 08-12-2011, 03:21 PM   #2274
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What does the first number mean from my stickers build date?

120110816

I know the build date is 08/16/2011 but I wasn't sure what the 1 meant out in front.

Does anyone know an eta on shipping from Detroit to another city in Michigan only a few hours away is?
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Old 08-12-2011, 03:27 PM   #2275
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Hey everyone, first post for a newbie. I ordered my car on July 25th and I got my VIN on August 11th. Salesman tells me its a priority 10 and it should be in around September 5th.
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Old 08-12-2011, 03:29 PM   #2276
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....it should be in around September 5th.
I'll tell you this much.... don't hold your breath on that date! I wish you luck!
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Old 08-12-2011, 03:33 PM   #2277
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What does the first number mean from my stickers build date?

120110816

I know the build date is 08/16/2011 but I wasn't sure what the 1 meant out in front.
The first number is the region the vehicle is built in: in this case USA (just like a DVD region 1, hehe)
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Old 08-12-2011, 04:41 PM   #2278
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Just got my VIN from Natasha (thanks!); ordered on 7/18.
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Old 08-12-2011, 04:45 PM   #2279
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I sent Natasha a PM, but I don't know if she can do anything without at least the order #.
She was able to give me an ETA of 8/18.

Time to give the girl another rep boost.

She certainly deserves it, for what it's worth.
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Old 08-12-2011, 04:55 PM   #2280
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She was able to give me an ETA of 8/18.

Time to give the girl another rep boost.

She certainly deserves it, for what it's worth.
Grats man! She gave me 8/11 a while ago and it actually got in 8/10 so I've got it (and really, really liking it so far). Hopefully you will be on-time or early as well.

Best of luck!
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