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Old 01-10-2017, 11:32 AM   #1
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Ford Dealer recommends replacing My newly installed tie rod ends

I am just curious if anyone has had a similar experience or can tell me why a Ford dealer would recommend this.

I have a 2013 Ford Focus 2.0L. It has 75K, it was vibrating bad. I changed the CV axles, motor mounts,brakes and outer tie rod ends. I had it aligned. It feels great.

One week later, I took it to the dealer for recall on the slight shudder. I also asked if they could pop in one of the dust covers for the brake caliper (I lost in the brake job).

At 1:30 they said they had reprogrammed the transmission, but the technician recommends I replace Loose tie rod ends and balance. They would be glad to do the work for $530.00.

They tie rod end job was not difficult. I put them on. Moog parts. I tightened them down, castlenut and kotter pin. Greased the fitting and had it aligned. The alignment people didn't say anything was up.

I explained the parts are brand new. They had no comment. What's up? I will be lifting the car up tomorrow to check again (it's outta town right now). But I'm pretty surprised they would say this.

Should I take it back to the alignment people and ask them to verify or should I just verify my work with a lift and shaking the tire?

Thanks for advice.


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Old 01-10-2017, 11:41 AM   #2
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Check your work.
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Old 01-10-2017, 12:01 PM   #3
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Sounds Like they want to Rob you without a weapon.
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Old 01-10-2017, 12:07 PM   #4
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They don't call it a stealership for nothing.
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Old 01-10-2017, 12:18 PM   #5
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I'll have to update tomorrow after I check. I just got a bit mad with the service mgr because he couldn't tell me more detail than 'replace both loose outer tie rods'. It did feel like a shake down and then they brought up safety etc. The car was driven to a small town 400 miles away. Now is headed back tomorrow.

Is it possible a 'loose' tie rod end needs replacing after 1 week? Wouldn't an alignment person generally give it a shake during a camber adjust etc and report a loose end?
Do dealer's automatically fail an aftermarket part?
What should I check? I've heard of the 9 and 3 shaking of the wheel, verify the castle torque, the lock nut secured. Anything else? I'm second guessing myself.
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Old 01-10-2017, 12:23 PM   #6
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If doing any work yes check your install. OEM parts are better, not worth saving a buck when it comes to safety.

Heck try a new dealer or go back to your alignment shop.
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Old 01-10-2017, 12:48 PM   #7
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Moved to General Tech Chat.

Many shops have typical lists of suggestions depending on mileage/customer comments. NOT based on physical inspection of the vehicle. Good money makers for them, and they're hard put to justify them when caught out.
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Old 01-10-2017, 07:21 PM   #8
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X2. Be aware the norm now by alignment shops is to commonly align front ends with dead parts, they no longer are bound to inform you of bad parts before they do the work. Don't ask me how they manage to align like that but read onsite here, they do it all day long.

Moog parts are the equivalent of OEM if you bought the upper end ones.

You can check the ends yourself, the 9 and 3 check with tire in air.

I got told once by Ford that control arms needed changing, of course there was nothing wrong with them at all, I drove them for 20 more years. What they do, you have to understand that most people run paranoid and don't know cars, it makes plenty of money for the dealers changing parts that don't need changing.
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Old 01-10-2017, 08:36 PM   #9
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Yes parts are a big money maker for dealer.
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Old 01-11-2017, 10:42 AM   #10
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Quote:
Originally Posted by IngotMK3 View Post
If doing any work yes check your install. OEM parts are better, not worth saving a buck when it comes to safety.

Heck try a new dealer or go back to your alignment shop.
OEM Ford is NOT better than MOOG...

Unless you're an idiot service writer that is told so.


OP:
The alignment people have to loosen the tie rods to align the vehicle.

The alignment shop could have left a castle nut loose at the ball joint end, or the lock nut at the alignment threads end. Jack up the front end of the car and give the steering arms a good shake up/down and fore/aft. If no movement, find a new dealer. This one is trying to rob you on a "Usual Suspects" part replacement without need.

I've caught Firestone and NTB doing the same on my vehicles before. Those crooked techs and/or service writers can all go to hell. I'm just glad I know better.
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