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Old 05-30-2012, 03:25 AM   #31
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imo you guys are causing these failures to your selves why would you go out and buy a new car and abuse it that way? being a professional tech and using my knowledge of the bastardized fuel system that the duratec 2.0 uses a high pressure common rail direct injection system which gasoline guys got from diesels thank you very much and my working knowledge of gasoline engines with evaperative emissions in general your lack of filling the fuel tank at a proper interval has caused these issues and let me tell ya why 1.) you never let a fuel injected vehical to get below a quarter tank of fuel damn sure dont do it on a regular basis 2.) knowing the easy fuel system is as air tight as it is you pull a vacuum on a plastic container what do you expect to happen? ford builds its vehicals with respectable owners in mind you people are abusing your new cars that i find unacceptable my focus is my first new car ever i have never owned a car with under 100,000 miles on it my f150 has 300,000 miles on the clock and yes i have beat it but it had over 200,000 on it when i got it as a mechanic an being so far from home i wanted a good reliable car that got good fuel mileage i got 40.2 miles to the gallon at 80+ mph with the a/c on but i never let my car get below a quarter tank of fuel read your owners manuals and take a techs advice and stop abusing your cars cause ill bet mine lasts longer than your and ill lay money on that
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Old 05-30-2012, 09:41 AM   #32
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Originally Posted by kcsunapee View Post
Finally heard from the dealer after they've had my car for 11 + days...Anyways, they said the gas gauge issue was diagnosed as a body control module...
Quote:
Originally Posted by kcsunapee View Post
I have been dealing with Grappone's President/CEO since my last time getting the car back unfixed...I will be contacting Ford Customer service. After that...???
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Originally Posted by kcsunapee View Post
I may contact them at some point anyways...
Morning kcsunapee,

I appreciate your patience as the dealer addresses the fuel gauge concern. I can add another layer of assistance by escalating the issue to the Customer Service Manager for your area. To do so, please send me a PM with the information previously requested.

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I just bought a brand new 2012 Focus this Memorial day weekend and immediately noticed the shuddering/vibration...
Hey Bodong,

Congratulations on the Focus!

The shuddering and vibration may smooth out as you continue to drive the Focus. If the characteristic persists after the break-in period of 1000 miles, please contact me via PM for further assistance.

Take care!

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Old 05-30-2012, 10:23 AM   #33
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[QUOTE=FordCustomerService;4190574]Morning kcsunapee,

I appreciate your patience as the dealer addresses the fuel gauge concern. I can add another layer of assistance by escalating the issue to the Customer Service Manager for your area. To do so, please send me a PM with the information previously requested.



Tried to PM you just now...

"The following errors occurred with your submission:

FordCustomerService has exceeded their stored private messages quota and cannot accept further messages until they clear some space."
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Old 05-30-2012, 11:09 AM   #34
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Quote:
Originally Posted by jonesy2.0 View Post
imo you guys are causing these failures to your selves why would you go out and buy a new car and abuse it that way? being a professional tech and using my knowledge of the bastardized fuel system that the duratec 2.0 uses a high pressure common rail direct injection system which gasoline guys got from diesels thank you very much and my working knowledge of gasoline engines with evaperative emissions in general your lack of filling the fuel tank at a proper interval has caused these issues and let me tell ya why 1.) you never let a fuel injected vehical to get below a quarter tank of fuel damn sure dont do it on a regular basis 2.) knowing the easy fuel system is as air tight as it is you pull a vacuum on a plastic container what do you expect to happen? ford builds its vehicals with respectable owners in mind you people are abusing your new cars that i find unacceptable my focus is my first new car ever i have never owned a car with under 100,000 miles on it my f150 has 300,000 miles on the clock and yes i have beat it but it had over 200,000 on it when i got it as a mechanic an being so far from home i wanted a good reliable car that got good fuel mileage i got 40.2 miles to the gallon at 80+ mph with the a/c on but i never let my car get below a quarter tank of fuel read your owners manuals and take a techs advice and stop abusing your cars cause ill bet mine lasts longer than your and ill lay money on that
I've got a headache now.
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Old 05-30-2012, 12:35 PM   #35
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I've got a headache now.
Uhhhhhhhh.......

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Old 05-31-2012, 01:56 PM   #36
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...Tried to PM you just now...
"The following errors occurred with your submission:
FordCustomerService has exceeded their stored private messages quota and cannot accept further messages until they clear some space."
Sorry about that, kcsunapee; I forgot to clean up the inbox after the holiday/weekend messages. You should be able to PM me know.

Take care!

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Old 06-07-2012, 03:26 PM   #37
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Quote:
Originally Posted by jonesy2.0 View Post
imo you guys are causing these failures to your selves why would you go out and buy a new car and abuse it that way? being a professional tech and using my knowledge of the bastardized fuel system that the duratec 2.0 uses a high pressure common rail direct injection system which gasoline guys got from diesels thank you very much and my working knowledge of gasoline engines with evaperative emissions in general your lack of filling the fuel tank at a proper interval has caused these issues and let me tell ya why 1.) you never let a fuel injected vehical to get below a quarter tank of fuel damn sure dont do it on a regular basis 2.) knowing the easy fuel system is as air tight as it is you pull a vacuum on a plastic container what do you expect to happen? ford builds its vehicals with respectable owners in mind you people are abusing your new cars that i find unacceptable my focus is my first new car ever i have never owned a car with under 100,000 miles on it my f150 has 300,000 miles on the clock and yes i have beat it but it had over 200,000 on it when i got it as a mechanic an being so far from home i wanted a good reliable car that got good fuel mileage i got 40.2 miles to the gallon at 80+ mph with the a/c on but i never let my car get below a quarter tank of fuel read your owners manuals and take a techs advice and stop abusing your cars cause ill bet mine lasts longer than your and ill lay money on that
You should probably get over yourself. I've owned numerous fuel-injected vehicles over the years. I've always consistently gotten better gas mileage than the window sticker indicates, and I've always let the tanks get down below 1/4 tank. My cars' engines and good fuel economy have always outlasted the body, interior materials, and non-engine mechanical parts by a landslide -- and I'm very gentle with my cars because they aren't cheap things to trash.

Care to explain that with your extensive enlightenment?
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Old 06-07-2012, 03:29 PM   #38
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I have a strange problem with my fuel gauge. It will read at least 1 to 1 1/2 gallons less than it actually has while driving down the road, but if I park, shut down, and then immediately restart the car (or just turn on accessories), the gauge reads correctly.

For my first fill-up, the tank read empty, but to fill it up from empty only required 10 gallons. The tank is 12.4 gallons.

While this isn't necessarily a bad thing as it forces me to get gas sooner since I don't actually know how much is in my tank, this is not what I expect from a $21,000 purchase. I expect that something as basic as a fuel gauge in the year 2012 to work properly. It also negatively affects the average MPG reading, which I also expect to work properly for $21,000.

I'm really hoping this car doesn't turn out to be a constant headache/waste of gas/waste of time, going to the shop for repairs all the time (which is precisely what buying a brand new vehicle is supposed to keep you from having to do), like all the other American-made cars I've regretted owning. I'd like to keep on liking it and still have enough faith in Americans that they can at least do ONE thing right.

Last edited by RedoFromStart; 06-08-2012 at 08:37 PM.
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Old 06-07-2012, 10:18 PM   #39
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Got my car back today & we shall see how it goes. They reprogrammed ("later calibration available" according to service dept which I guess means recommended program change) the Body Control Module, and replaced the vacuum purge valve. Apparently there are 2 vacuum purge valves in different locations. One is on the vapor canister they had previously replaced & one is elsewhere.

I strongly urge anyone having issues with their fueling system to contact their dealer & Ford Customer Service. The more they hear about these problems, the more likely it will be looked into as a potential service bulletin or recall issue.
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Old 06-07-2012, 10:19 PM   #40
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Oh & redo...jonesy2.0 is obviously a troll trying to pick a fight... don't give him the satisfaction.
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