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Old 01-02-2004, 09:57 PM   #1
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Ticked at dealership

well...i got a new intake for christmas and my brother and I are installing it. So we take the stock air box apart and behold! no air filter was in the box. Now, i've been driving for over 1k with no air filter. I have no idea when it was taken out, it could have even been before the car was traded in by the previous owner.
I have no idea what to do now....is there a way Ford can run a dyognostic to see if anything got damaged or something. Advice is welcome..

THX

edit: almost forgot... should the dealership take all the blame for this cause it was "Ford Certified" and all....obviously they didn't check it too well.


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Old 01-02-2004, 10:09 PM   #2
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whoa.. go back to that dealership and raise hell.. haha
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Old 01-02-2004, 10:11 PM   #3
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First thing I would do is call Ford and make them aware of this, then have Ford contact the dealer on your behalf.
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Old 01-02-2004, 10:16 PM   #4
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i bet the previous owner had a k&n and took it out and had probably lost the original and said screw it.
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Old 01-03-2004, 12:11 AM   #5
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How do i go about contacting Ford?
And when i do, who do i need to actually make contact with?
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Old 01-03-2004, 12:13 AM   #6
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Quote:
Originally posted by Noob
How do i go about contacting Ford?
And when i do, who do i need to actually make contact with?
Ford Motor Company
Customer Relationship Center
P.O.Box 6248
Dearborn, Michigan 48126
1-800-392-3673(FORD)

http://www.customersaskford.com/Kate...e=fordVehicles
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Old 01-03-2004, 08:12 AM   #7
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dont flip out on the people on the phone, it will do u no good, if the car was certified, they should do something about it!!
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Old 01-03-2004, 03:59 PM   #8
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Based on my experiences: Ford won't care. The dealer might, but what harm has been done? Can you quantify it? At best, you'll get a new air filter, but what good will it be to you? As a Ford owner, you'll have plenty of opportunities to fight with Ford and their dealer/s. Save your energy for a fight that matters.
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Old 01-03-2004, 06:15 PM   #9
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When you usually buy one of the Certified/Pre-owned vehicles, they have a checklist of items/tasks to be performed for the car to be Certified/Pre-owned. I'm sure checking the air filter was on the list since it's a no brainer for normal tune ups.
As someone suggested, contact ford first, tell them what happened and have Ford call the dealer and then the dealer will call you hopefully to do some seriuos @ss kissing.

And I don't think there is really anything that can measure wear/damage when the air filter was removed.
It might be a good idea to take a look at the oil, maybe even change it out because who knows what you may have sucked in to the engine. Better yet, when the dealer contacts you, make the dealer give you an oil change and maybe some future oil changes for free for them being negligent and possibly causing damage to your engine.

Good luck.
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Last edited by microtonal; 01-03-2004 at 06:30 PM.
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Old 01-03-2004, 06:22 PM   #10
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I agree with those that said, contact Ford. Let them deal with your dealer, because micro is correct, checking the air filter should have been one of the first things done if the vehical happens to be Certified/Pre-owned.
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