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Old 07-13-2013, 08:07 AM   #1
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Help, New car arrived "damaged" at dealership

Hey guys,

First post here as a Brand new 2013 TS Focus ST owner. Unfortunately it's kind of a double edged sword. The dealer had to bring in the car from another dealership and it came with what looks like scuffs on the front bumper. I figured this forum would be the best to post this as it sees the most traffic and I'm hoping somebody that knows paint can advise me. From the pictures below it looks like just rubber or paint transfer and not a scratch per say. I didn't want to rub too hard but it looks like it was "coming off" a little bit. I'm not sure if a polish or compound would remove this completely. I felt the area with my nail and it didn't feel like a scratch or that it went through the clear at all. Any help/advice really appreciated as I haven't taken delivery of the car yet. Thank you guys so much for all the informative advice that you provide on a daily basis!


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Help, New car arrived "damaged" at dealership-bumper1.jpg  

Help, New car arrived "damaged" at dealership-bumper2.jpg  

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Old 07-13-2013, 08:15 AM   #2
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Looks like a very minor and very easy buff job. Just ask your salesman to make sure it's perfect for you.


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Old 07-13-2013, 08:15 AM   #3
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either have them fix it to you liking or have them replace it! Don't buy damaged goods
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Old 07-13-2013, 08:16 AM   #4
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Keep in mind you are buying "good enough" you are buying PERFECT
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Old 07-13-2013, 08:37 AM   #5
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Point that out to the dealership. Refuse to take delivery until they fix it.
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Old 07-13-2013, 08:38 AM   #6
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Plenty of dealerships will sell you an ST, especially an ST3 it looks like you have there, so if they won't fix it, screw them. They should fix it and offer a discount or some kind of complementary service.
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Old 07-13-2013, 10:59 AM   #7
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Why worry let them prep it.
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Old 07-13-2013, 11:12 AM   #8
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For sure don't it, take the moment it leaves their lot it will be your problem. Make sure they see it and they fix it regardless.
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Old 07-13-2013, 11:25 AM   #9
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Do not accept delivery until its perfect.


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Old 07-13-2013, 11:41 AM   #10
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Quote:
Originally Posted by Elizabeth View Post
Why worry let them prep it.
Agreed


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