Does anyone know the return policy here. I seemed to have replaced a receipt I had just purchased someone a $300. tool set here, and can't find the receipt. Can they go exchange it for a different set, or in store credit, if it's not the set they wanted without the receipt if it's brand new in the box?
11-23-2012 01:58 PM
Go back to the store you bought it at and ask. The are ultimately the final arbiter to your question. Unless you have already thought about that. Git'er done... my 2¢
11-23-2012 01:59 PM
im not sure about the whole tool set but from a set I got there I was able to swap out a craftsmen ratchet with no receipt
11-23-2012 10:51 PM
may have a tad bit of a problem right now after black friday without the reciept since they just had sales and your trying to bring back a set in the box.
11-23-2012 11:10 PM
They should be able to look up the receipt for you just know around what time you where there date and how you paid for it and register u checked out at