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Old 02-22-2011, 08:03 PM   #1
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Parking lot damage

On Presidents Day... while waiting in a strip mall parking lot for my daughter who was clothes shopping... I was sitting in the Focus, in a strong rain, listening to Sirius... nearly ready to drop off to sleep. The rear of the Focus was hit by something that I both heard & felt. I unbuckled & reached into the back seat for my raincoat... to see a purple Babies R Us shopping cart fly past my passenger windows, hit a white Toyota, continue across the lot & hit a black Honda before stopping. I have no idea what speed the wind was gusting to, but the rain was blowing nearly straight sideways. The manager of the Babies R Us asked one of her girls to bring all of their carts into the store & went with me to retrieve the cart that hit the cars... she rolled the cart up to my bumper & admitted that the damage matched the cart. I cannot believe the size of the dent that the plastic shopping cart left. I submitted a claim to Toys R Us Loss Prevention... but my State Farm agent does not believe that they will cover the damages. My local body shop estimated the damage at $582.




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Old 02-22-2011, 08:08 PM   #2
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Dam that sucks, and it should be there fault because they should be gathered up at all times of business operating time. If they didn't and missed a few, then they should be held liable for the damages. I would peruse it more with the damage report and a call from your insurance company would help stir it up a little.
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Old 02-22-2011, 08:18 PM   #3
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^ for sure, i would pursue it its worth a shot...
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Old 02-22-2011, 08:22 PM   #4
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i dont know about Babies-R-us being liable..cause most places like that say "Not responsible for damage" but its worth a shot..
IMHO..they should be liable..

gl with the repairs
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Old 02-22-2011, 08:38 PM   #5
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I have been in the retail development maybe 10 - 12 times before... but do not remember the lot being posted with that type of signage. The Loss Prevention rep that took my statement by phone today seemed interested & cooperative... but will have to wait for the hard copy of the the incident reports in the mail.

I have no deductible on my comp coverage with State Farm... they will cover the damages regardless of the decision of Toys R Us.

My local body shop owner is a 30 year + guy & a former LEO... which is how I got to know him back in the day.
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Old 02-22-2011, 09:55 PM   #6
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Just in case you don't get it covered.........I once hit a 5 gal paint bucket on the frwy with our taurus. The frt bumper corner looked pretty much like the damage to yours. I was able to heat it with a hairdryer (let it blow on it for an hour or so), reached inside and popped it back out. Other then some real fine cracks in the paint, it turned out great. A friend who worked at a bodyshop suggested it. You never know, might be worth trying.
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Old 02-22-2011, 10:00 PM   #7
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Well it's either touch it or not, you touch it before fully documented by all parties and things will get very complicated for all.
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Old 02-23-2011, 09:49 AM   #8
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My comp coverage with State Farm will cover the damages with no deductible... the body shop can do the repairs on Thurs & Fri... State Farm will have a rental for me at the body shop Wed evening to drop the Focus off.

Toys R Us Loss Prevention will make a decision when they receive all docs... if they cover the damage... the check will go to State Farm.
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Old 02-23-2011, 10:11 AM   #9
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It won't be covered. It will fall under the "Act of God" clause.

All in all, if people weren't lazy asses and just put the carts in the corrals like they're supposed to, none of this would've happened.
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Old 02-23-2011, 10:25 AM   #10
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But it wazz raining. I don't want to put my cart away because it will add to my time being outside!

That said, it doesn't look like your paint was chipped or scratched. I don't know how it is on the focus, but on my MS3 the bumper is relatively easy to take off. If you can take it off easy you can take a heat gun and warm up the backside of the dent and oftentimes it'll pop out. Just watch out, you don't want it to get so hot it melts, just becomes pliable enough.

I would think whatever body shop you go to is going to replace the whole bumper cover so it's not like you're doing any more damage just trying this. Who knows, maybe it'll be good enough for you and you'll save $500...
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