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Old 09-24-2013, 10:02 AM   #1
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Photos popping up when a phone call comes

I noticed when I synced my phone with the navigation system that a photo box pops up on all contacts. I have photos in my phone (I have an iPhone 4S) in which most people will have their picture come up when they call.

Is there a way to get the photo sync to work in the Focus SE, so the photo as well as the name/number pops up when they call?


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Old 09-24-2013, 10:34 AM   #2
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Hi, Mike,

According to our tests, the iPhone doesn't work with the Contact Photo feature on MyFord Touch.

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Old 09-24-2013, 10:36 AM   #3
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Thanks Rebecca, darn!

Let me guess, that function works on Droids?
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Old 09-24-2013, 10:37 AM   #4
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Moved to "Car Audio, SYNC, MyFord Touch & Electronics."

As Rebecca has said, it does not work. Doesn't work on my 5S or iOS7 either.
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Old 09-24-2013, 10:38 AM   #5
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That answered that question, whether the new OS or iPhone will work with it.
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Old 09-24-2013, 10:43 AM   #6
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You're welcome. :)

It doesn't work on all Droids, but yes. LOL! Here's a link to our compatibility chart in case you'd like to see what phones allow this:

http://www.nsapp.fordtechservice.dea...N_iop_2_00.pdf

Just so you know, this is an older version of the chart. Our site is currently down but I'll post the new link when it comes back up. :)

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Old 09-24-2013, 10:48 AM   #7
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Thanks Rebecca.
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Old 09-24-2013, 11:54 AM   #8
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Here's the updated version, Mike0376:

http://support.ford.com/sync-technol...c-myford-touch

If you click on Photo ID, it'll show you all of the phones that are compatible with it.

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Old 04-07-2014, 09:09 AM   #9
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Slightly off topic, but I managed to get the My Ford Sync update to work via a USB stick.

Prior to this, my iPhone 4S would allow text alerts to come up on screen. Since the update, that will not happen and I get a message that my particular phone isn't Bluetooth capable for texts. The Bluetooth works fine.

Thoughts?
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Old 04-07-2014, 09:46 AM   #10
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Hi Mike0376,

Glad you were able to perform the update. Did you turn notifications on in your iPhone? Try this:

http://support.ford.com/sync-technol...c-myford-touch

Let me know how it goes.

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