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Old 05-10-2013, 05:43 PM   #1
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2011 Sync system completely shot

I bought my 2011 ford focus last September and I have had nothing but problems with the sync system. I have called sync directly and they said that I can reset it through the car, which I have done both the factory reset and the hard reset. The problems are that it doesn't pick up on my voice and the phone will disconnect from the sync. The option for driving directions starts out fine and then slowly stops working. It will ding to say something and then it will switch back to the radio. It was really bad when the battery died, but still hasn't gotten any better. Is there a way I can fix this myself?


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Old 05-11-2013, 10:24 PM   #2
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Take it to the dealer. There are updates for the sync
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Old 05-12-2013, 10:31 AM   #3
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I've done all the updates that are required. The dealership wants 124$. To check it
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Old 05-12-2013, 02:18 PM   #4
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Oh but you must be out of warranty then
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Old 05-12-2013, 06:25 PM   #5
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Moved to "Car Audio, SYNC, My Ford Touch & Electronics"

Might get more answers over there..
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Old 05-12-2013, 06:34 PM   #6
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I know they extended the warranty for the My Ford Touch; did they not do that on the Sync as well?

If the dealer really wants paid $124 just to diagnose, you are probably better off going to a quality aftermarket unit.
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