03-07-2012, 08:14 PM
Join Date: Jun 2011
Location: Cleveland, United States
What I Drive: 2012 Black Titanium 5-Door
FF Reputation: 5
Buy-Sell-Trade Rating: (0
Originally Posted by FordIVTteam
I know you’re excited to download the new software, but I want you to know that Ford urges you not to install unauthorized copies of the Performance Upgrade. Customers who do so run the risk of damaging their MyFord/MyLincoln Touch system and voiding their vehicle warranty.
Over the next several weeks, we are mailing the Performance Upgrade packet to our customers. Additionally, we're planning to release the software for download from SYNCMyRide.com for many customers by the end of this week. If you have Nav, and the update is downloaded prior to receiving the new SD card, then you will be stuck with a non-functioning Nav system until you receive and install your new Nav card.
Stay tuned to Owner to Owner for upcoming announcements on this topic:
I have to say, firstly, that it's awesome that your team comes here to post. We're all thankful for that.
But trying to scare people into not updating by saying it could void their vehicle warranty? Not cool. I downloaded and installed it, and it works fine. Considering the install is signed it wouldn't really be possible for someone to "create one" or modify the existing one without the install failing (which would have no effect). Either way, it wouldn't void the vehicle warranty.
What you're seeing is a lot of people *really* unhappy with the old system that have been using it for 1-2 years with no word from Ford on a fix. Ford finally releases information about the new fix and it doesn't come out for 6+ months. Now it's being sent out and it isn't put up on the website. It's a whole series of mistakes by Ford that seem to almost intentionally screw over the customers.
The *EASIEST* distribution would be throwing it on the website. It would take less than 20 minutes and would allow everyone, and their mothers, to download it and install it. I understand that Ford spent a good amount of money buying and sending out the USB sticks, but if the update is ready...post it. Some people, especially those on boards such as this one, don't want to have to wait another week or 3 to get the update that should have arrived a year ago.