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Old 04-25-2011, 10:11 AM   #1
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Steeering wheel buttons not working...?

I have a 11' ses with sync and over the weekend 3 of my audio buttons on my steering wheel quit working ( the button 2 and the second from the button on the left), my USB port quit working, and also when I push the aux button on the dash it goes to fm... Any thoughts or suggestions?


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Old 04-25-2011, 11:36 AM   #2
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you have a warranty right? take it in to the dealer and let them deal with it.

It could be faulty wiring or a loose connection somewhere.
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Old 04-25-2011, 01:16 PM   #3
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I have a '11 SE and something similar happened to me...I plugged my mp3 player (30gb Zune) into the USB and it would act like it's charging but wouldn't recognize it on the screen. If i hit the aux button it would just go to FM radio and it was that way until i turned the car off a few times and then it got back to normal....not sure i think it may just be a glitch with the sync system's software. let me know if you take it into the dealership or not and what they tell you! I may take mine if they tell you it's actually a problem
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Old 04-25-2011, 02:01 PM   #4
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alright, i'm gonna try to maybe unplug the battery for a little bit and try to reset the system, and more than likely the dealership.. will let u all know
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Old 04-26-2011, 06:47 PM   #5
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Good news! I unplugged my battery for a couple hours today and everything went back to normal! I guess the system just needed reseted.
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Old 07-13-2011, 02:51 PM   #6
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i'll guess i'll do that, one week after my usb and all sync button stop working, my battery died
WEIRD!!!!!!!!
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Old 10-05-2012, 02:31 AM   #7
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steering wheel control not working

Quote:
Originally Posted by Gazookz View Post
I have a '11 SE and something similar happened to me...I plugged my mp3 player (30gb Zune) into the USB and it would act like it's charging but wouldn't recognize it on the screen. If i hit the aux button it would just go to FM radio and it was that way until i turned the car off a few times and then it got back to normal....not sure i think it may just be a glitch with the sync system's software. let me know if you take it into the dealership or not and what they tell you! I may take mine if they tell you it's actually a problem





hi i am facing something similar problem too my sync not working ,cruise controll not working ,phone button not working all that and aux ,usb button too i am facing same problem as you i hope you got your car fixed please let me know what was the fault and what you or what dealer did please reply me at manpreet200250@yahoo.com in need of help
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Old 10-12-2012, 09:57 AM   #8
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Quote:
Originally Posted by manpreet2007 View Post
hi i am facing something similar problem too my sync not working ,cruise controll not working ,phone button not working all that and aux ,usb button too i am facing same problem as you i hope you got your car fixed please let me know what was the fault and what you or what dealer did please reply me at manpreet200250@yahoo.com in need of help
Hi, manpreet2007 -

For the concerns you're experiencing, I recommend performing a Master Reset on your system. Here are the instructions for both radio styles:

Standard radio:

http://Support.Ford.com/sync-technol...ter-reset-sync

MyFord Touch:

http://Support.Ford.com/sync-technol...c-myford-touch

This will restore your settings to factory defaults, but should resolve the issues you're having.

Let me know if you have any questions.

Jaclyn
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