: I Broke It ! ! !
HONDAHATER 05-13-2005, 08:45 PM It's been awhile since I've posted...been extremely busy with my business. I've put 54,000 miles on my SVT, and it's not 2 years old !!!
Here's my situation. Noticed yesterday smoke coming out of my heat extractor vent in my hood. Checked engine and there was a RIDICULOUS amount of smoke coming out of my oil breather filter that attaches to the valve cover.
I have the Focus Sport cold air intake, so my breather system is different than stock...but I've never seen smoke coming out of it.
My CEL was NOT on. Its burning up a major amount of oil.
Took it to dealer today, and there not sure what the prob is. Took it to indep mechanic, and his guess was bad valve. The car sounds like a Subaru when you rev it. Like its missing.
I have a good relationship with the service guys at my dealership and they told me that the aftermarket stuff I have on my car could void the warranty, and I'll wind up with the bill. I know anything with rebuilding an engine is MAJOR $$$$.
They actually told me to go home (its still driveable) and put ALL my stock parts back on, and bring it back on Monday. They said an inspector from Ford would def look at it, and its best if he doesn't see ANY aftermarket stuff.
I have all the stock parts, so I guess that's what I'll do.
I def did not tell them about flashing the ECU, and I don't know if that contributed to whatever happened. I drive the car hard, but I never go over 7000 rpms, or drive it abusively.
But I'm afraid I broke my ride. [bigcry] The CEL light did come on just now on the drive home.
Now... to get FORD to cover it. [???:)]
Any Suggestions???? Advice ????
sancletayley 05-13-2005, 09:17 PM what they told you to do is warranty fraud. you can get yourself in big trouble for something like that. just fyi
HONDAHATER 05-13-2005, 09:28 PM Yes, I totally realize that.
Talked about situation with my neighbor who is mechanic for Ford, and he said don't take it back to same dealer after I change parts back. He said go to new dealership and act innocent and stupid. (shouldn't b 2 hard 4 me)
Its worth a try IMO, if I can avoid a $4 or $5k bill.
The service dude at my dealership said he has seen Ford deny a claim for having a UDP!!!!
He said that was the sketchiest thing I had done to it.
I've never read that on any focus forums.
I def would not have put it on if I had known that.
sancletayley 05-13-2005, 10:02 PM well, on the subject of warranty, ford will only void your warranty if they determine their is an aftermarket part causing the problem. same goes for any other make.
*edit* i am just trying to help, i used to handle warranty claims with ford/lincoln/mercury
[:)]
HONDAHATER 05-13-2005, 10:11 PM It just sounds so frickin bad, that my gut is saying MAJOR problem. Something internal in the motor has a prob me thinks. Could be wrong. One of the mechs was saying something about the clutch???
Don't want to even give them a chance to weasel out of paying for it. It very well might have nothing to do with my mods, but I can't afford a huge repair bill right now.
So I'm erring on the side of caution.
Not looking forward to doing the work this weekend.
Anyone want to help??? All the beer and pizza you can swallow....[:D] [:D]
Logan175 05-13-2005, 10:13 PM ahhh i feel your pain, I wil pray for you tonight. This is just terrible.
Logan
Toolman00 05-13-2005, 10:15 PM First off, I don't want this to come off as me being mean. I'm simply stating how I feel on the subject.
Originally posted by HONDAHATER
Talked about situation with my neighbor who is mechanic for Ford, and he said don't take it back to same dealer after I change parts back. He said go to new dealership and act innocent and stupid. (shouldn't b 2 hard 4 me)
Its worth a try IMO, if I can avoid a $4 or $5k bill.
You gotta pay if you want to play! That is considered fraud and is one of the reasons why warranties are denied for dumb reasons. They have ways of telling if you modded your car or not. Perhaps something went wrong that wasn't at fault from one of your modifications, but I'm not going to say what went wrong and why it did.
Besides, what if... oh I dunno... a Ford employee is gonna do if he sees this thread and reads about a 40 year old named Jeff (from the west coast (California?), just a guess because you wanted to go to Focus on the Beach) with a silver 2003 SVT 3-door wearing Dunlop 235/40R17 tires comes in with a bone stock car (other than tires and whatever mods he decides to leave on) and is having problems? If you don't want anybody to find out, don't post.
Besides, chances are the dealer you took it to wrote down the VIN#, noted it was modded, maybe took pictures (like they did when I had a cracked air box at like 900 miles), sent the pics to Ford, and have a note in the database. I know it's pretty stretched out and people probably think I'm crazy, but it DOES happen.
Better hope they don't look further into the boards and see more than I did...
Don't hate the player, hate the game!
Hope everything goes well for you though...
HONDAHATER 05-13-2005, 10:31 PM Toolman,
You are correct in every way.
I am going to take my car in, as is, and take my chances.
Live by the sword, die by the sword.
Logan175 05-13-2005, 10:38 PM who ever falls behind gets left behid
Logan175 05-13-2005, 10:41 PM The white Crows Caws at High Noon
Beware of the blue bees for their honey is sour
Happy lamas are far and few between
2 aces for six jacks
2 if by air 4 if by crowns
the shallow tides will always show the way
Logan
Toolman00 05-13-2005, 10:42 PM Glad to hear you aren't going to spend the whole weekend removing mods, only to have warranty denied anyways, then spend a weekend putting them back on.
I didn't want to sound mean, but it really hurts everybody if you would get away with it... perhaps the dealer might be nice and warranty the repair if a mod caused the failure anyways (you can hope).
I'm hoping something good comes out of this. Don't know what would have caused the problem, but hope it isn't anything serious.
HONDAHATER 05-13-2005, 11:24 PM Color me ignorant, but I thought the types of mods that caused warranty problems, were forced induction and nitrous.
Never heard of UDP's voiding warrantys...
Was wondering if anyone knew more about that subject???
SVT4ME 05-14-2005, 12:00 AM I believe the way the manufacturers look at it, is that *any* change from the factory stock build of the car, can be cause for voiding the warranty... IF they can show that the change from stock could have caused the problem. I've heard people say that their UDP came loose or perhaps was installed incorrectly and the subsequent vibrations of the UDP caused internal parts of the engine to get chewed up because the proper balance was thrown off by the loose UDP. Although in that case I believe they were referring to parts like the crankshaft and bearings rather than the top end of the engine.
96mercury 05-14-2005, 01:44 AM Been there done that not with a SVT but its obvious what went wrong here. You have cracked a piston ring land and are now getting excess blowby from the cylinders into the crankcase forcing the oil in the valve cover to blow out the breather tube in the form smoke. This was probably caused by detenation either from too much timing advance from a chip or low octane gas. Basically you need to have that cylinder's piston replaced most likely bored out if your lucky just honed out.
Logan175 05-14-2005, 08:14 AM That kinda sound like he could take it to an engine shop and get it fixed there can't he? If he goes to an engine shop to get it fixed ford may not know that he had the work done and no need to worry about warranty Fraud.
Logan
revamp 05-14-2005, 08:52 AM Okay,
now if something he did to the car causes the engine to blow (which we all know damn well wouldn't happen) then I would agree with toolman et al that he needs to take his medicine.
HOWEVER, we also all know that dealerships will do whatever they can to get out of repair work. I have read here where people have had intakes on their car and the dealership told them it voids their entire warranty!
I say make it easy on yourself and return the car back to stock and take it to another dealership. I don't see this as fraud of any kind because no mild bolt-ons are going to cause engine damage. period.
Now, if the guy was running nitrous, and blew out some rings, then pulled th esystem off.....now THAT'S fraud.
t_bone_c34 05-14-2005, 09:45 AM i agree with amanda,if its basic things,no real big deal. Otherwise they are going to try and screw u over, by somehow relating a part that has NO connections with something in the engine,to blowing your ring. Ford seemingly has a bad rap for repairs and customer service at some dealerships (i.e. brinson ford in corsicana texas). hope yours works out man and sorry for your problems,you got our support!
seraphim 05-14-2005, 04:09 PM ya know, unless you got the extended warranty it's only a 36K mile coverage anyway, so you don't have to worry about fraud because it expired around 20K miles ago anyway.
Toolman00 05-14-2005, 05:07 PM He has a 2003... 5 year/60k mile warranty on drivetrain. 2002's have the 3 year/36k mile warranty.
svt medic 05-14-2005, 05:43 PM Toolman. your a bleeding heart liberal. You are very right as you said earlier. You wanna play, gotta be ready to pay. Hondahater, sounds as though your car is in V-Tach. 3 stacked shocks,200,300,360, intubate and give 40 units vasopressin and hit at 360 jouls again. Oh, and don't forget CPR. if you get a pulse back,assess vital signs. if blood pressure is low, then give dopamine @ 5-20 mcg. all kidding aside I feel your pain. I took my svtf in for a head light problem. bleeding hearts told me that I voided my freakin warrenty becuse I put sylvania silverstar bulbs in. I got pissed and bought a new head light housing, fixed the problem. I'm planning on mounting my old housing on the service managers desk. He should like that. Anyways never going back to that dealer again.[?|] [thumb] [confused]
HONDAHATER 05-14-2005, 05:49 PM 96mercury hit the nail on the head.
I filled up at a Chevron down the street a couple of weeks ago, one that I use often, and the car was running rough and surging right after. After I had burned up some of it, I went to my 76 station that sells 100 octane and put in a few gallons, which seemed to correct the surging, and roughness.
I was pissed that whatever was coming out of there pump that says "91" on it, was not.
I don't know how your supposed to prevent THAT from happening....
I don't get gas at the "noname" stations for just that reason. Didn't expect that from Chevron.
If this turns out to be the root of my engine probs, i don't know who's to blame.[???:)]
Liltrbo 05-14-2005, 06:53 PM Originally posted by HONDAHATER
Color me ignorant, but I thought the types of mods that caused warranty problems, were forced induction and nitrous.
Never heard of UDP's voiding warrantys...
Was wondering if anyone knew more about that subject???
A friend of mine threw a rod in his Ford Lightning while it was still under warranty. Ford refused to warranty it on the grounds of 'Driver Abuse'. The only mod he had was an intake. The inspector (from Ford not the dealer) took a picture of the intake as part of his review, but he determined the damage could only have been caused by driver abuse. The Vin number was put in the computer in case he tried to go to different dealer.
focusrcng7 05-14-2005, 06:58 PM TOUGH BREAK DUDE
gatmog 05-14-2005, 07:43 PM Sorry about the car man... pm sent should you choose to remove the mods--way i see it, i dont think its your fault and the dealer will want to weasel you however they possibly can. I've seen it done and it should be a crime in itself...
stokedsvt 05-15-2005, 10:45 AM i would def take mods off there not goin find out give me a break warranty fraud bs the most there goning to say is no. then ull be stuck with a bill not like ur gonna get hit with a lawsuit there going to tell u we cant do it and then u pay worth a try to me!
HONDAHATER 05-16-2005, 08:40 PM Not sure if I should continue to post on status of car. Don't want to jeapordize my situation more by continuing to talk about it online.
If someone from Ford (or whoever) read this thread, is there anything he-she could do to figure out who I really am???
I figured I was anonymous here, but if I were to say my name is Joe Ricearoni, and I live at 1234 Ricehater Lane, in Riceville California, my phone # is 456-7890.
Could this info be used against me in any way???
revamp 05-16-2005, 10:08 PM in short, yes.
probability? not high, but a risk nonetheless
JohnMichael 05-17-2005, 12:07 AM Good grief...I was planning on taking my SVTF to the dealer tomorrow morn to replace a bad O2 sensor. I got sorta nervous about my K&N SR, and decided to see how difficult it would be to reattach the old AirBox. Has anyone successfully reattached those dang metal clamps that connect the air hose to the TB?
Good lord, I felt like a wuss for not being able to snap that sucker back on... [rolleyes]
Svt4life 05-17-2005, 12:12 AM yeah its not too hard i had the k&n drop in filter the dealer didn't give me any beef and just replaced the sensor
HONDAHATER 05-17-2005, 11:44 AM I am going off topic here. [offtopic]
I am curious to know if anyone has ever been prosecuted/convicted of a crime, if they mentioned it, or admitted doing it, in a chatroom on the Internet??? Not talking about my situation anymore.
I am not a lawyer, and don't follow the law closely (only the ones I break),
but I would think that that would be a big legal precedent if/when it happens.
Like IF I said I was going to do some horriffic terrorist-type activity (which I am def NOT), here in the US, could I expect a visit from Homeland Security???
Can you really take seriously ANYTHING anybody shares in these rooms???
Things that make you go hmmmmmmmmmmmmmmmmm...
Daeron 05-17-2005, 11:46 AM Actions voiced on message boards can go towards intent. I'd say let the subject be...what you don't say out loud, no one will know about.
revamp 05-17-2005, 12:24 PM Yes, there was a case in national news not even a month ago where a kid spoke in an internet forum like this one about his plans to shoot up his school Columbine-style.
Someone on the forum called the local authorities in the area where this kid lived and the kid was arrested, expelled from school, and is currently being prosecuted. He still maintains that he was "telling stories" on the internet to act cool.
revamp 05-17-2005, 12:30 PM http://www.woio.com/Global/story.asp?S=3223216&nav=0rd1YmJs
http://www.rense.com/politics5/colclosed.htm
just a couple examples....
you ARE responsible for what you say ont he internet and what you say CAN be traced back to you. In all honesty, there is very little anonymity on today's internet.
HONDAHATER 05-17-2005, 12:50 PM revamp, thanx for the info
I figured it had probably already happened somewhere. I wonder how it goes down in countries where they don't have freedom of speech???
Anyways, back to my car...here's the latest news!!!
I got a new vase that clips to the air vent above my radio. I put a yellow daisy in it. My car smells nice.[:o)]
(hope that's OK to say) [:D]
Daeron 05-17-2005, 01:02 PM I always liked tulips the best [:D]
SteelRain 05-18-2005, 08:47 AM Originally posted by HONDAHATER
I got a new vase that clips to the air vent above my radio. I put a yellow daisy in it. My car smells nice.
Gotta love the smell of daisies in the spring time[;)]
Scott_SVT 05-18-2005, 09:48 AM just to let you know how far they will go, my buddy took his mustang gt in for a blown engine, they denied the warranty due to...
1) they found an underdrive pulley
2)his car 'had been seen' at the local drag strip
3) (supposedly this was the most damaging) they found 4 small holes in the rear carpeting, and decided that he had installed a nitrous system at some time.
He had removed all other mods to the car, the only reason he hadn't switched the underdrive back, is he lost his o.e. one.
He is another mechanic at my shop, and we both know he drove the car hard when he first got it. Ford had rebuilt his motor at 13k, and after they did, he never used nitrous again. But they would not pay for another engine failure.
Personally I am in agreement with Ford. Once you start adding stuff to the car that ford never tested, or approved, why should they pay the bill if you kill the car?
That's why I have no mods (other than wheels) and won't until my warranty is up. Only 4 more months, (I can't wait, I gotta list of stuff I wanna do [:D] ) Then once I start modding, I know whatever I do, the bills on me, so I'll play accordingly.
Silver03SVT 05-18-2005, 10:14 AM Originally posted by Scott_SVT
....Once I start modding, I know whatever I do, the bills on me, so I'll play accordingly.
This holds true, warranty or not.
Scott_SVT 05-18-2005, 10:24 AM True, but I don't want to jeopardize any VALID warranty issues I may run into. I already am having my clutch tsb done, and a few other things. It would suck if I had say.. a failed alternator, and they tried to blame it on an underdrive pulley.
Plus, in the small amount of time I have left on the factory warranty, I'm learning to enjoy the car, and really get to know it's capabilities in stock form, I figure I will appreciate the mods more that way, once I do them.
Had I bought the car brand new, and had to wait for 3 years, I might have broken my own rule and started modding already. I've never NOT modded a car (or bike, truck, lawnmover, anything with an engine...lol), but I've also never had a warranty before.
faultlessfocus 05-18-2005, 10:42 AM Either way I feel bad for the guy. A few simple mods, then something huge happens, and he get..well..ripped off I guess. I hope it all works out for you man. Keep us posted.
Poney 05-18-2005, 11:26 AM i thought ford could hook up there comp to the car, and find out if any mods add been added by the cars computer showing any changes in air flow and stuff like that. Thats what i had heard anyway. But I had called the dealership about my CEL onetime, and asked if mods voided the warrenty. He told me no, unless it was a direct cause of the problam. I guess it depends on the mechs at the dealership.
SteelRain 05-18-2005, 11:58 AM ^^^ I talked to my local service rep right after I bought my car and he said the same thing. As long as the mod did not directly cause the damage/malfunction the warrenty is still good; ie if I put on a CAI and I have trans probs, no prob. CAI and intake probs, will have to see. He was pretty reasonable and knowledgable about the SVTF so I think it depends on where you go.
Mike
HONDAHATER 05-18-2005, 01:30 PM steelrain,
with your permission, may I cut and paste your MOST EXCELLENT disclaimer in your 'mods' section???
I think this has turned into a VERY relevant topic. I believe the VAST majority of Focus owners on this site, are modding with the intent to stay within the parameters of their powertrain warranty, while they still have it.
I think it would be TOTALLY RELEVANT for us to know what mods will definitely void warranty's , which ones won't, and which ones might. If we could develop a FAQ or something on this topic, I would be all for it.
I would guess it is the minority, that mod to the max, could care less about the warranty, and don't expect Ford to pay when they break it.
Putting OEM parts back on the vehicle to enhance ones chances on getting repairs paid for by Uncle Ford, is up to the individual, and is a decision I had to make for myself. [}:)]
It has been my experience that Ford generally "takes care of its people." And foots the bill when their products break under warranty. UNLESS the owner did something to cause the break...and even then, they may split the bill.
I will let you all know how things worked out, when the car's back in my garage and the moneys changed hands. Whoevers $$$ that may be....[:D]
SteelRain 05-18-2005, 01:41 PM By all means, just change the user name in the disclaimer. I did not create the disclaimer, I borrowed it from another user also. It does fit right into this thread tho [thumb]
JohnMichael 05-18-2005, 02:23 PM Ok, I just got back from the dealer, they fixed the CEL for the O2 sensor...but the cool news is that they didn't say anything about me having my K&N Typhoon Intake or Grounding wires... [:D]
Rock on!
SteelRain 05-19-2005, 08:11 AM Originally posted by JohnMichael
Ok, I just got back from the dealer, they fixed the CEL for the O2 sensor...but the cool news is that they didn't say anything about me having my K&N Typhoon Intake or Grounding wires... [:D]
Rock on!
SWEET!!! Glad it all worked out for you. Nice to hear the "good ending" strories to even out all the bad.
Mike
Dust Puppy 05-19-2005, 11:07 AM To chime in with my .02.
It depends on where you go and who you get. I had been going to a dealership in NVA and have taken my car in for warrantied repairs with no hitches at all regardless of the 2G in aftermarket parts on the car. I just bought a completely stock SVTF and had an airbag light come on, so I took the car to the dealership and they are trying to deny me coverage based on the opinion of the Ford Tech that damage was done to a sensor underneath the seat. I called the GM over it and he said he would look into it. He called me back and told me that the Recaro's with the EAP are aftermarket seats and a non Ford part so it will not be covered. left a message saying WTF and have yet to get a reply. It is my opinion that because I did not by the vehicle from there particular dealership that they do not want to honor the warranty. In the process of writing to Ford and SVT. So go figure.
Daeron 05-19-2005, 11:25 AM Don't write to Ford, call the SVT hotline and tell them what's up. They can make a phone call to the service director on your behalf to give them the what-for.
HONDAHATER 05-20-2005, 01:56 AM dust pup,
I would def take them behind the shed for a beating.
Don't let them get away with that total BS.
You shouldn't need luck, but "good luck" anyhow.
Nothing to report on my situation...
Logan175 05-20-2005, 03:44 PM When I you goint yo the dealer? I want to know what they say.
hope its nothing to serious.
Logan
Darth Focus 05-20-2005, 11:54 PM Be very careful what you say on the net. Long story very short...My 'famous' Miata's engine at itself by consuming oil in a way that would baffle david copperfeild. No smoke, no drip. Oil would just VANISH. Took my car to Mazda with what sounded like 100 marbles bouncing around the motor. Mazda Regional Service Mgr. did a search around Miata forums and had a STACK with me talking about my NOS and Supercharger with upgraded boost kit. DENIED Of course, those mods were gone...6 months prior to the problems I removed them.
It sucked...but they got me....3 engines and $12k later, I bought a black 02 svtf...the part that I love....I traded the car back to the dealer that worked to get my warrantee voided and also told me "Go ahead, drive the S out of it...blow it up...mazda will fix it!!" They even paid off the $14K balance...no airbags, no warrantee. Take that!!
fast5 05-21-2005, 12:48 AM Sorry pal it sounds like you blew your motor, don't feel bad it happened to me 2:-(
Atticus1985 05-23-2005, 04:58 AM Ya man those dealers will try the're best to screw you, but in my case, I think that is was pure stupidity. I bought my 03 SVTF in June of 04, The night I bought my car, a friend and I noticed that the headlights were way too low for regular driving conditions. I would have fixed them myself, but seeing that the headlights on my car are the projector/HIDs by Hella and having no idea on how they were to be adjusted, I figured I'd just bring my car by the next morning. After keeping my car for over 10 hours, the Mech. decided that he couldn't fix my lights due to the fact that they were aftermarket lights!!!. I told the guy that I havent even owned the car for 24 hours yet! I have a 75,000 mile warrantee, and have yet to use it, but twice, 1 my power steering went out, and 2 oil was leaking out of a small hole in the side of the head where the cams are located. I wasn't sure if I should be mad or laughing at the fact that the dealership where I bought my car brand new, wouldn't touch the headlights that the car came with, because they looked aftermarket to them lol. I don't even take my car to be serviced for anything at the dealership anymore, because I think that there are nothing but a bunch of monkeys working back there.
xFOCIx 05-24-2005, 11:53 AM My understanding is that they have to be able to prove beyond reasonable doubt that your aftermarket modifications were the cause of the failure. If they deny your claim, they'd have to be able to prove the above in court of law.
Logan175 05-24-2005, 04:10 PM i am glad my dealer would never do this with me. My parents have an extreamly good realationsip with people who work there. All most every car they ve had since i was born was from ford and even the same sales man. Mabe you should be him a call.
logan
sancletayley 05-24-2005, 10:11 PM Originally posted by seraphim
ya know, unless you got the extended warranty it's only a 36K mile coverage anyway, so you don't have to worry about fraud because it expired around 20K miles ago anyway.
this information is incorrect.
2002 3 year/36k
2003-2004 3/36k and 5/100k powertrain
like i said before i worked processed all warranty claims for ford/lincoln/mercury, anyway, it is not true that they have to prove beyond a resonable doubt that your particular part caused the problem. for example if you bring in your focus that has a chip in the pcm, and your engine fails. guess what your claim will be denied.
here is the reason, your pushing the motor is ways that engine did not roll of the assembly line. how can any car company be resonsable for parts you put on your car and cause engine failure?? the vehicle was not designed to proform that way.
another example is putting an under drive pullies on, and your alternator becomes faulty. your claim will be denied because the car was not designed to operate at those conditions. however if your window regulator goes bad with those parts installed it will becovered under your warranty.
my advice to any one that wants to mod their car is to wait until you are out of your warranty or be prepared to have to pay for what results in your altering of the car.
you might not believe this but dealerships are not out to get you. we honestly, want to find the problem and fix it but if it is a problem you caused you need to be prepared. everyone needs to make money, thats what makes the world go round (well kinda lol)
1turbofocus 05-25-2005, 06:48 AM See that is where dealers are WRONG , If i install a set of UDP this means the Alt is turning LESS meaning it SHOULD NOT ware out as soon
Yet you say "your claim will be denied " so your saying by using the Alt less it caused it to go out ?
And the comment "they have to prove beyond a resonable doubt that your particular part caused the problem" Is like saying your innocent till proven guilty
Car makers see parts on cars and it is a way to get out of repaires FACT !
Tom
04SvTgurl 05-25-2005, 08:03 PM Yea i also heard that only "major" changes to your car like a tune,turbo,supercharger.. ect.ect... would void the warranty.. Never heard of an intake or anything minore causing problems
sancletayley 05-28-2005, 01:30 PM Originally posted by 1turbofocus
See that is where dealers are WRONG , If i install a set of UDP this means the Alt is turning LESS meaning it SHOULD NOT ware out as soon
Yet you say "your claim will be denied " so your saying by using the Alt less it caused it to go out ?
And the comment "they have to prove beyond a resonable doubt that your particular part caused the problem" Is like saying your innocent till proven guilty
Car makers see parts on cars and it is a way to get out of repaires FACT !
Tom
first off don't kill the messenger[:)] i was trying to make a point. and i probabli didnt use the best example but it was the only thing that i could think of off the top of my head. i honestly dont know it the claim would be denied. i work for chrysler now and am currently up to date on their policies.
service advisors get paid no matter if the job is customer pay, warranty, ISP, or internal. yes, they want to make money and they dont care where it comes from.
sancletayley 05-28-2005, 01:35 PM i forgot to mention, i am not saying that any of you have not been treated fairly. i am just trying to give you the other side.
also, going into a dealer and demanding something be done about your problem will get you no where. my suggestion is to build a relationship with a couple of advisors and it is amazing the way that you are treated. fyi there is such a thing as goodwill warranty and it is used. i seen it used with cars with 50k
ztecpower 05-28-2005, 01:45 PM have you ever heard the expression sh** rolls downhill ??
I work for a nissan dealer and the service advisors do not decide
but they call support line and get claim approvals on what they see
the service manager and warranty claims administrators JOBS are affected if
the dealer gets AUDITED and usualy get fired because a typical audit costs
the DEALERSHIP 30-40K I worked for a BMW dealer and they got audited
for 85K !! Just so everybody knows where the real pressure and desissions
come from. Most of the time the coorprate Offices DENY claims based on truthfull
information from the dealer. The dealer could care less if you had a udp or a cai
on your vehicle, they want the claim approved as much as you ! advisors in my area make typically 4-6% of what they sell Internal / Warranty and C.P. So why woulden't they wan't to help ??
sancletayley 05-28-2005, 02:29 PM Originally posted by ztecpower
have you ever heard the expression sh** rolls downhill ??
I work for a nissan dealer and the service advisors do not decide
but they call support line and get claim approvals on what they see
the service manager and warranty claims administrators JOBS are affected if
the dealer gets AUDITED and usualy get fired because a typical audit costs
the DEALERSHIP 30-40K I worked for a BMW dealer and they got audited
for 85K !! Just so everybody knows where the real pressure and desissions
come from. Most of the time the coorprate Offices DENY claims based on truthfull
information from the dealer. The dealer could care less if you had a udp or a cai
on your vehicle, they want the claim approved as much as you ! advisors in my area make typically 4-6% of what they sell Internal / Warranty and C.P. So why woulden't they wan't to help ??
that is not exactly true either, if you have a chip in your pcm the claim is automatically denied. service advisors do want to help but they can only do so much. most of the warranty claims are settled by the techs (running part numbers and job ops through a computer).
in my experience, first ford now chrysler, typically service managers and the regional rep make the decision. usually call-in type warranties are mainly for aftermarket warranty companies. factory extended warranties are ran through a computer by part numbers and occasionaly the service advisor will call corp.
SVTBishop 06-01-2005, 04:47 PM Screw dealerships, i'm sorry to all who work in or with them, but the only placei have ever gotten any REAL service was at the place i bought my car a NON SVT dealership..
They fixed an issue with my car that other dealerships would not
Basically they told me that since i had lowered my car that they would not fix the rip in my CV boot from activating my traction control ( yes long story too much to type but first time using it for like a week due to icey snow conditions in TX and the boot ripped on me )
So i finally took it in to the place where i bought it i told them the whole story they said No problem fixed me up under warrenty... bought the whole service department 2 dozen donuts the morning i picked up my car.. never had a problem since
Toolman00 06-01-2005, 04:58 PM Hehe! I bet the donuts were incase a cop pulled you over on the way to pick up your car! I know I'd be excited about picking up my car!
hardSVT 02-03-2009, 12:36 AM so what happened?
focusguy87 02-03-2009, 09:22 AM Been there done that not with a SVT but its obvious what went wrong here. You have cracked a piston ring land and are now getting excess blowby from the cylinders into the crankcase forcing the oil in the valve cover to blow out the breather tube in the form smoke. This was probably caused by detenation either from too much timing advance from a chip or low octane gas. Basically you need to have that cylinder's piston replaced most likely bored out if your lucky just honed out.
X2, your aftermarket parts would have not caused this...
The Tune possible could have done this by not retarding the timing when seeing knock.
OrangeSVTguy 02-03-2009, 01:57 PM so what happened?
HONDAHATER - Last Activity: 07-31-2006 06:08 PM
I don't think he'll be replying anytime soon [hihi]
This thread is 3.5 years old [:(]
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