: E-bay Sales and Purchasing


Sublime
12-02-2004, 10:47 AM
I know this is long but it is something I have been working on for for about a day now. Enjoy and I hope it is helpful!



Purpose: To inform the Focus community on how to effectively buy from E-bay without losing your mind and getting ripped off. Also included will be some of the more common parts purchased from e-bay that often get trashed and don’t work.

Research: I always research any product before going to e-bay to purchase it. In the case of my wife’s CD player for her car, I researched the model number I was interested in. I then searched the internet and made a listing of the various prices and figured in the shipping into the equation. I then went to e-bay and searched and found the model. The result was that I purchased an Alpine CDA-9820XM CD Player which regularly lists for anywhere from $278.00-$429.00 at local and internet stores for $215.00 Shipped. The same research techniques hold true for the reverse. If you find an AEM, or other model intake on e-bay, go and research the prices to make the best decision. If you have not heard of the company or brand name, come here and ask if anyone has had any experience with that brand or company. We are here to help. That is our function.

Buyers and Seller: Obviously as a buyer, you do not want to be known as a dead beat buyer or someone who bids and then does not pay for the item if won. That is why e-bay has the rating system it has. If you have negative feedback, it may adversely affect your ability to purchase items. Many sellers will deny bids or pull the auction if it appears you are a dead beat buyer.

Again the same holds true in the opposite. Before bidding, make sure you look at the seller’s feedback. If they have a good history and seem to be an honest person them logic should tell you that you can rest assured that the transaction will go smoothly. If they have a lot of neutral feedbacks from issues like lengthy shipping or communication problems, you may want to steer clear or at least brace yourself that it may be some time before you receive your item or that there will be poor communication. I only buy from sellers with positive feedback and will look closely at what their previous buyers said about them

Another issue with the feedback section is that it goes both ways. You should leave feedback for them as well as them for you. This ensures that what I stated before holds true. You also need to be honest. If you won an auction and were not overly happy with how the sale went, but the item is correct and undamaged or matched the seller’s description, then leave them a neutral feed back stating that the item was perfect but there were issues with the sale.

But-It-Now: Whenever possible, unless there are special circumstances, I use the Buy-It-Now Feature. This does away with the whole bidding process and is basically a way for you to get a good deal and be done with the purchase immediately. I consider a few issues under the special circumstances column. First is that the item may be used and the owner has an inflated view on what it is worth. In this case, the owner will often set a reserve right below what they have the Buy-It-Now price set at. Then you have to decide whether the auction is worth it. Do you want to bid and not win because the seller has set too high of a reserve? Is the item going to end up costing what it would if it were new and you bought it elsewhere? Second, is if you really feel you can get the item for less. Case in point. I recently ordered a license plate bracket/holder for the front of my wife’s Escape. Ford wanted $30.00 for it at a dealer. The e-bay seller had it advertised for a Buy-It-Now price of $15.00 plus shipping. I bid with a starting bid of $2.00 and ended up winning the auction for $8.00 shipped.

Dutch Auctions: A Dutch Auction is an auction with multiple amounts of a single item but with multiple winners. This is actually a good auction to bid on. If there are ten Intake systems going for $100.00 a piece as the starting bid and you are one of the top ten bidders on the item, you won. It is easy and is usually held by companies or wholesalers.

Payment: This is absolutely the most critical part of your purchase. You should NEVER send cash or a personal check. The best way to pay is via Paypal. Paypal has a protection system where you can get your money back. You need to file a complaint within 30 days of the day of payment if you have not received the item or there are severe communication problems. Paypal will refund you your money and then go after the seller. If the seller does not accept Paypal but will accept a Money Order, there is only one choice for payment. You should only send Postal Money Order which can be purchased at any post office. If the seller happens to cash the money order and does not send the merchandise, it is considered mail fraud and therefore they can be prosecuted for a Federal Crime.

Now for a few of the most common items purchased that usually leave the buyer unhappy:

1. Cheap Cold Air Intakes or Short Ram Intakes sold for well below the price that you should ever consider paying for the equipment. For example, a CAI for $39.95 is not going to be the same as the $250.00 AEM that it is copied from. They are usually made of cheap metal and painted cheaply, The use of cheap materials makes the unit absorb heat rather that reflecting it. They also rarely fit correctly and often come with a cheap imitation of a K&N for a filter.
2. The infamous $19.95 Strut Bar. These are generic bars that almost never line up as they should. They are made of cheap materials that could never stand up to what a real strut bar could. Additionally, they are not designed for our specific vehicles. This means that unlike the Focus Central or Focus Sport Strut Bars, they don’t actually fit around most intakes and under hood equipment. Anyone who has tried to install one with a stock airbox can confirm this.
3. SS Autochrome Headers. They are crap! They rust. They have cheaply made weak welds that often break. They rarely fit correctly without a lot of persuasion. Stay away from them.
4. Most of you have put aftermarket pedals in your car know that the stock accelerator pedal is curved. You have to either buy Focus specific pedals from Gear Concepts or another reputable company, or you have to buy a whole set-up like the SVT pedals. I purchased my fake Gear Concept Pedals from e-bay. I only did so because the seller answered my e-mail asking if they were truly designed for the Focus like they were advertised. He stated that they would fit the curved accelerator and I took the bait. They worked and are still on the car today.

I hope this helps a little with finding quality parts on e-bay. Remember to buy parts from manufacturers that you know and trust and that e-bay does not make parts. Often times I here the remark of, “I bought some e-bay lights.”, or “I bought an e-bay bumper.” This is simply not true. Also remember that some things may have to be persuaded a little to fit your car.

microtonal
12-02-2004, 11:06 AM
Other things to watch out:

Shipping:
Some Sellers do not advertise or will not email the shipping cost even if you ask.
They do this on purpose so if their item doesn't go for a decent price, they can inflate the shipping cost to make it a profitible item.

If you can't get a shipping quote, I would steer clear of the item or be prepared to pay a heafty shipping cost.

Feedback
Now, if I'm the buyer, I usually leave feedback after I receive and inspect the item. This is fair.
Now, if I'm the seller, as soon as payment has been made, I post good feedback IMMEDIATELY so people know that this buyer is good.
What I hate is Sellers who DO NOT leave feedback even after PROMPT payment has been made. They wait for the BUYER to leave feedback first. They do this incase the BUYER doesn't feel the item was what they bought and leave a neutral or negative feedback.
This allows the Seller to retaliate and leave neutral or negative feedback even though the BUYER payed promptly.

I always send an email 1 day after I pay requesting feedback.

Sublime
12-02-2004, 11:09 AM
Thanks^^ Even more good info. I hate to see people miss out on awesome deals. Like my Alpine CDA-9833 I just bought for my car for $267.00 + Shipping when it is almost $500.00 everywhere else. And this is brand new.

S2
12-02-2004, 11:10 AM
Great Post!! Something that was definitely needed! Great work! [thumb]

Should be a sticky.....

bfocus4apple
12-02-2004, 11:15 AM
this comes really handy since I'm just about to start looking for somenthing on e-bay

Stephs2.0Focus
12-02-2004, 12:46 PM
Great Job A+++. Couldnt be said any better!!!

DrRay
12-02-2004, 03:20 PM
Ebay is a waste of time, and often not cheaper, especially to Canada. The big ripoff on Ebay is the shipping charges.

Also-any problems, you're screwed.

In the long run, you are much better off with reputable on-line shops.

2000FordFocus
12-02-2004, 03:21 PM
If you want to save, go with ebay!! no risk no gain man!!

Word of Advise to Canadian buyer on ebay!
When you buy stuff from US(which many are from), you will have to pay duty fee for anything above $20cad in value!!

That's why i try to search out stuff from canada first, than USA!
Example of stuff i brought and save!
Billabong Jacket, Local cost $300CAD(Havik, Regina), ebay i brought it for $161CAD!! new! sample
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&category=83046&item=7114426225

Compaq R3210CA, local cost $1410CAD(futureshop), ebay cost $860CAD!! new with warranty till aug 05
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&category=31550&item=6715039979

Labtec wireless mouse for laptop, local cost$44.07cad(staples), ebay cost $25cad new!
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&category=15388&item=5136766996

All local price include 13% tax, and ebay price including shipping/duty fee! And for stuff like clothing/jacket, I would usually go to a local store, try it on and find the right size and than search it on ebay, hehe!

Sublime
12-02-2004, 04:08 PM
Thanks 200FordFocus, at least you are a sensible Canadian unlike DrRay which is the overbearing jackass breed.

Lil PZEV
12-02-2004, 05:00 PM
I love eBay for certain things but like Jason said, just be smart about what you're looking for and do your homework- just like you should with a purchase from any form of storefront.

No doubt I've gotten some killer deals over the years on all sorts of stuff, but remember if it looks too good to be true... there's still a chance it just may be.

Excellent post, well stated and I think it will be helpful to those who might be wary or confused about how to go about eBay browsing/shopping![thumb]

Also, I usually won't even bid on something that won't let me use Paypal to purchase it... I'm far too lazy to buy a MO when Paypal is so quick and secure... I've spent way more money than I can think of through their service and never gotten burned or ripped off in any way (if you directly draw out of your bank account you don't get it on your CC bill and Paypal doesn't charge the seller- both ways are good though)!

2000FordFocus
12-02-2004, 05:57 PM
ya, I personally love ebay! i check everyday even when i have nothing to buy! just use common sense man, if there is a brand new sony laptop for only $20usd and you bid on it, you are basically giving money away!!

Kamui
12-02-2004, 06:02 PM
[thumb] on your hard work.

Sublime
12-02-2004, 08:22 PM
Thanks all. Just trying to help.

Chick
12-03-2004, 11:11 AM
Great job, Jason.

WD40
12-03-2004, 12:51 PM
Jason,
You have the power, don't you?
I vote to make this a "sticky".[;)]

shadyninja
12-03-2004, 01:02 PM
Originally posted by microtonal
Other things to watch out:

Shipping:
Some Sellers do not advertise or will not email the shipping cost even if you ask.
They do this on purpose so if their item doesn't go for a decent price, they can inflate the shipping cost to make it a profitible item.

If you can't get a shipping quote, I would steer clear of the item or be prepared to pay a heafty shipping cost.

Feedback
Now, if I'm the buyer, I usually leave feedback after I receive and inspect the item. This is fair.
Now, if I'm the seller, as soon as payment has been made, I post good feedback IMMEDIATELY so people know that this buyer is good.
What I hate is Sellers who DO NOT leave feedback even after PROMPT payment has been made. They wait for the BUYER to leave feedback first. They do this incase the BUYER doesn't feel the item was what they bought and leave a neutral or negative feedback.
This allows the Seller to retaliate and leave neutral or negative feedback even though the BUYER payed promptly.

I always send an email 1 day after I pay requesting feedback.

I hate non feedback leaving sellers too...I wish they had to leave feedback before they could access their paypal payments!! thats my .02

DrRay
12-03-2004, 02:49 PM
Originally posted by Sublime
Thanks 200FordFocus, at least you are a sensible Canadian unlike DrRay which is the overbearing jackass breed.

Here Sublime, I'll do the math for you, you obviously won't otherwise get it:

Xenon Fog lamps for ZX3, on Ebay:

CDN$8.
+ shipping, $US10
+ Duty at border, %8, or $0.64
+ brokerage fees through UPS or FEDEX: $25
+ 2 weeks, or more
Total: CDN$48.64

Or, bought at local shop for CDN$9 + 15% GST/PST. Total: CDN$9.50. ten minutes.

I don't know how math is done down there, but $48.64 is a lot more than $9.50, even in the metric system.

Secondly,

My experience with ebay is that some of the "new" items are retail send-back, i.e. they didn't sell in real stores or they are seconds or returns (several jobbers sell store returns on Ebay). Some sellers offer some customer support, but weeks go by and more shipping charges.

Thirdly,

Ebay -like mentality is putting local shops out of business, which means no support for problems, no advice, no service, or relying on forum advice from guys like Sublime (good luck with that).

So, if your going to buy cheap crap anyway, go ebay. If you care about quality and service, save your money and buy better.

2000FordFocus
12-03-2004, 03:25 PM
hold your horse for one sec DrRay!... your so call example is why you look carefully before bidding!! not all item are charge like that, or else ebay would be out of business by now!

and btw, your so call quality/support, what do you expect to get for support from a simple light bulb, that is a joke to me!! Yes, I agree ebay ain't for everyone, but all my purchase had been really good and at least 20% to 50% cheaper than local store! Than you argue this will drive out local business, well, I hope you don't shop at wal-mart ever man! These big box are the one responsible for driving the smaller business out!

WinnipegZX3
12-03-2004, 04:32 PM
Ebay is a waste of time, and often not cheaper, especially to Canada. The big ripoff on Ebay is the shipping charges. -DrRay

I got a pair of Sparco Torino Seats off ebay for $800 CDN Shipped. They go for nearly $1500 US brand new. Ebay can have some crap, you just have to sort through it.

I hope you don't shop at wal-mart ever man! These big box are the one responsible for driving the smaller business out!

[werd]

slammedfoci
12-03-2004, 04:55 PM
Watch out for reman. stuff that some people are trying to pass off as new. Reman is a item that had something wrong with it and was sent back to the factory to get fixed and then resold. I have seen alot of that on EBay. Just be smart......

DrRay
12-03-2004, 05:22 PM
Originally posted by WinnipegZX3
-DrRay

I got a pair of Sparco Torino Seats off ebay for $800 CDN Shipped. They go for nearly $1500 US brand new. Ebay can have some crap, you just have to sort through it.
[werd]

I'm beginning to understand why ebay is so popular, ...guys, tell the _whole_ story!!

You did NOT get the seats for $800 shipped, unless you dodged Canada customs and didn't pay brokerage fees, in which case, you illegally smuggled the seats across the border. Were these seats new? How can it possibly be that you got these seats for less than 1/2 retail? Warranty? Stolen?

The lamp bulb was used as a simple example. Some guys are talking about buying computers and sophisticated parts- big,big, gamble. Some of you argue like 14 year olds.

There are literally hundreds of posts in this forum alone from people who got ripped off on ebay for Focus parts. I think its irresponsible to recommend eBay, except for cheese sandwiches that look like Jesus.

You want examples of crap? check this out: got one yet? 100% positive feedback.

http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&category=6763&item=7939055977&rd=1

Among the ripoffs:

Fake warranties
Fake items (cheap chinese-built copies)
Refurbished sold as new
Broken/used sold as new
"Spoom" performance parts
Items never shipped
Inflated shipping
Charged insurance, seller never purchased insurance, item lost
stolen items (EBay is the biggest legal fence in the world)

You can't tell anything from a JPEG, or feedback from people who bought different items.

Excellent for ricing on-the-cheap.

With this mentality, there won't be any performance shops soon.

DrRay
12-03-2004, 05:33 PM
Originally posted by 2000FordFocus

Than you argue this will drive out local business, well, I hope you don't shop at wal-mart ever man! These big box are the one responsible for driving the smaller business out!

No, I don't shop Walmart. I walked into one a few years ago and all I saw was obese housewives waddling around buying cheap crap.

Real performance parts are expensive. There are no bargains and just because something looks similar does not mean its the same.

My sincere advice: save up your money and buy quality.

beat3rfocus
12-03-2004, 06:43 PM
Dr. Ray

You seem to be the reason that i hate canadians. Jason is posting how you go about so you are less likely to purchase crap from e-bay. If you research something like the friggen electric supercharger you will realize it is bogus. THUS DO NOT BUY IT. As posted above RESEARCH SOMETHING then go on e-bay and see if you can get it for a good price. Also as posted above, if it looks good but feedback is a little off or the same person left a bunch of feedback stay clear. Of course you are not going to buy something that costs 8 bucks in the store, and then deal with e-bay. That would be the dumbest thing ever. Overall you have proved to be stubborn and not follow the steps listed above by jason and a few others. If you research something and it looks good, then deal with the person, ask for feedback, leave feedback, and deal with good people and also for your duty fees, TRY AND FIND SOMEONE IN CANADA eh? If you want it bad enough then pay duty fees or bend over the counter and take it up the ass for a full priced piece. I hope that i never see you buy on the forums because this is a mini e-bay. Many people who most never met another selling and buying stuff. There is a feedback area (thanks Tom) that you should leave/get feedback. If you buy something then you will be making the biggest hypocritical move. Have a good day eh?

Kevin

Sublime
12-03-2004, 06:46 PM
Thanks Kev, well said.

WinnepegZX3 and 200FordFocus are deffinitely two e-bayers who get it.

Lil PZEV
12-04-2004, 01:13 PM
I'm not sure how customs or duty or anything works, but there's also differen't eBay sites... www.ebay.ca for example. Then at least you don't have to worry about crossing the US border or hunting down the occasional Canadian seller on the US version of the site.

Whatever, if you want to use eBay you will and if you don't want to then ya won't. That's all.

the illest
12-04-2004, 03:20 PM
I agree with you there Lil PZEV.

And I agree with a lot of other things, and disagree with some things here too.

Shopping on eBay, along with any other online auction site, or really any auction whatsoever is a gamble. You don't know what you're getting until you've got it in hand. You've got to search through the feedback and look for comments regarding the specific item, ask around on forum/s, and then you've got to choose whether or not you'll take the chance. I've bought a decent amount of stuff from eBay, and have had only one somewhat bad experience. That was when I bought a harddrive and the guy that sold it to me told me a false RPM for it, no big deal, I took the risk.

But, I've also had a lot of good experiences... I bought my EVO hood for $510.00 after shipping and handling, for brand new, whereas buying it from anywhere would've costed me quite a lot more (trust me, I looked). The hood looks perfect, and it works perfect. I bought a headunit, came as said, exactly what I expected. I bought subs from eBay, and an amp from eBay, exactly what I expected. (Though UPS messed the boxes up big-time, imagine that.) I could go on for a while, but I don't want to. My point is, you do your research, and choose whether it's a risk worth taking. The more research you do, the more you'll know whether it's most likely a scam or if it's genuine.

Also, a little tip of my own...

Try to shop from the eBay shops when whenever possible, especially the good sized ones. They are generally more reputable and a lot more trustworthy. Their descriptions of the product are also generally more intricate and accurate.

Thank you... and sorry for the long-ass post.

hkysk8r07
12-04-2004, 04:00 PM
i just baught some sportlines on ebay for 125 shipped i'd be paying 75$ more anywhere else. i contacted the guy and asked him about them etc. he had a low feedback rating and he only sold a few things showing that it was some guy selling some stuff from his house mostly. everybody jacks up the price on shipping by 1 or 2$ for the small stuff anyways.especially if you know you're not gonna be selling the item for more than a few bucks. it's just expected on ebay. and it's not that hard to point out all the crap that people sell. they usually have the fancy looking page made for tyhe items. while most people (occasional sellers) just have 1 picture and some writing about the product with shipping close to priority or ups ground costs

Brandonsask8er
12-04-2004, 04:17 PM
IF you are a seller on ebay from my experience i sell stuff on ebay all the time ebay charges a lot for listing fees and "final value" fees. A lot of time its cheaper to list the item for .01 and list the shipping for the ammount you want for the item that way you dont have to pay the heafty fees you only have to pay the paypal fees. Paypal fees suck. They are like 5-10%

2000FordFocus
12-04-2004, 05:58 PM
Last week I won a JVC DV camcorder and receive it yesterday! Another great ebay purchase that saves me a hundreds!

http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&category=20331&item=3855552394

FocuzdZX5
12-04-2004, 06:06 PM
Ebay can have some crap, you just have to sort through it.

One of the best ebay statements EVER!!

WinnipegZX3
12-05-2004, 04:53 AM
Sorry, haven't been on in a day or two

The seats I got were used, but in very good condition. As well, the $800 did not include shipping. I was thinking about some seats I got for my brothers mazda truck. Sorry. The point of my post was that although ebay does have loads and loads of usless crappy products on it, there are so good deals. Even at $800 CDN, I managed to save myself nearly a grand over buying seats brand new from Sparco. I think this is a deal no matter what way you look at it. As far as the seats being stolen, the seller showed me receipts in an email, which is good enough for me.

Sublime
12-05-2004, 07:15 AM
Yup^^ I have only purchase on questionable item on e-bay. It was an amplifier that when it arrived, it looked like someone had cut all the powr and RCA cables and snatched it. They were still attached. I bought it though because I wanted the heat sink and got it for 5.00 USD

pio
12-05-2004, 12:50 PM
if you dont what to use ebay...
well dont use it..
i have found tond of stuff on it...
and i love it....