Well.....I joined the club!
I brought my car to a new dealership Gus Machado in Kendall, Florida on behalf of C/S from Ford. Crystal notified Mario, local Regional Customer Service Manager.
Was a great experience from the time I walked in. Not like MIDWAY Ford!!!.
The SA was a former Marine and we chatted about the good ole days :)
I wanted an oil change at 9828 miles while I was there and fix the rear seat cushion concern and the shuddering in my DCT believing it only required the TSB flash.
Well...........the Clutches are bad and on order and I can recover the car tonight while the parts are on order. 10,000 miles!!!! 11 months old!!!!
Holy Bat Crap Batman, the car is NEW!!! I am totally concerned that this will be an ongoing problem. If the clutches are bad, will not driving the car cause additional damage?