Originally Posted by Strix
That handout should also state that Ford refusing to make good on faulty dealership repairs is also normal.
I feel your pain, mine is still grinding really bad and shifting poorly. It's going back in around 300 miles, I am preparing myself for the scripted response from the dealer. I also found a paint defect the other day on the one door. A few cosmetic issues I need to have them take care of.
I am not happy with the car, but I am trying to make a go of it to see if it improves, not a very good experience to say the least.