Yesterday I was turning to go to an on ramp to get on the highway when I lost all transmission and it sounded like it was in neutral and when it kicked in it shaked violently and made the same noise.
2 weeks ago I took them for a drive to listen for the noise and studdering and after a little bit of driving they heard the noise, and then went on to say it was the strut and that they would order it in and it should only take a couple days. 2 weeks later they called and said it was in and book an appointment for today. I told them about what happen the day before and said they would have some test drive it. 5 hours later I come to pick up the car and find out it took them 2 weeks to order in a bearing for the strut and they said they couldn't hear anything wrong with the transmission when driving it so I went back out to show them, but they said they hear anything and told me to just keep driving it till the problem gets worst so they can hear it because until they hear it they can't do anything about, and I asked about the safety concern because I lost transmission driving into an intersection and they respond by saying thereís nothing they can do till they can hear it. So after fighting with them they finally said they would get a mechanic that specialise on transmissions to take it for a drive next week. So basically then there probably going to tell me the same stuff over again Iím getting so fed up with ford......