This is what my Ford Dealer handed me this morning when I took my 2013 Focus Titanium with 582 miles on the odometer in for transmission grinding, lunging and etc, it's dated 9/27/2012 with no revisions. First thing that was said to me when I explained the issues "that is normal for that model car". Maybe I should have responded "I didn't get the memo"?
Just curious if anyone else received the same two pages or another variation?
I am still wondering why this came after the fact and not before the sale? Appears that Ford had plenty of time to revise their sales brochures and notify sales people of what they consider "Normal" operation.
I will give them the benefit of the doubt on this break-in period and hope it improves because I love the car besides this annoyance/issue.
Dealer Handout Scan (note: there are two pages)