Originally Posted by tamAtFord
Thanks everyone for posting about your experiences in this thread. On the one hand I'm glad to find that this is a known problem; on the other, now I'm really not looking forward to going back to the Ford dealer. Last time I took it there during the winter for the rumbling noise, they said it was normal and gave the car back to me. Now that the temperatures are above 50F, the scraping noise has started...
I want to step in here and see how I can assist. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll start working on your case.
Originally Posted by Sprint
...The customer service rep here can also help you if you get push back...
Thanks for the recommendation, Sprint!