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Old 03-04-2013, 08:00 AM   #19
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Location: Apache Junction, AZ
What I Drive: 2012 White Platinum SEL 303A Focus

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If you bought the car as certified pre owned, then I would think it should come with all the standard equipment. I would not take any crap from the dealer. Show them where it is standard equipment and demand they make it right. Possibly Crystal might could help you, I don't know where she would stand on this, but I would have to throw the BS flag on this one. If that doesn't work, you could always open a complaint with the local BBB. That will usually get their attention.
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