Originally Posted by Diamondback
That might be one that hasn't happened to strix, unless I missed it I' sure he'll correct me if I did.
No, I haven't had that happen. But the lube tech at the dealership where I bought the car put some nice gouges in my rims with his careless impact wrench handling.
And while I certainly wouldn't want my car to get banged up at a dealership, but at least it would be obvious and undeniable damage, and I wouldn't have to listen to Ford reps tell me "that's normal" and "the dealership didn't mess up your car".
To the OP, Brad, I feel your pain. It sucks to leave your car at the dealership and have it be diminished in any fashion when you pick it up.