Originally Posted by snow12
Ford is ultimately to blame because Ford certifies the dealers to service our cars, they should hold them to a high standard.
I agree. I have been saying all along that Hines Park Ford is directly responsible for the problems with my car because the bulk of these problems did not exist until they worked on it.
You would think that Ford would be all in their face, like "why are you screwing up our customer's cars!?!?" but instead they seem to be "It's OK that you completely ruined this poor guy's car... and don't worry, we'll make sure all the other dealerships tell him that everything is normal".