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Old 01-23-2013, 12:12 PM   #200
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Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

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Originally Posted by FordCustomerService View Post
I know the cases I put through definitely make a difference, GhiaFan. Plus, Id love to attend one of those meetings. LOL

Cory wasn't my rep, but it did help that a regional manager or whatever was notified, so I second that.

However, Cory, what is the protocol if the problem is still the same even after a 'fix'? When I picked up my car after the warranty replacement and paint touch up, I checked it out, and there is still no clearance at all between the tail light and the body in spots on my passenger side... I would have notified the dealer, but it was after the manager had left for the day.
Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
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