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Old 01-22-2013, 01:12 PM   #635
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Originally Posted by Ysteven View Post
...I have exactly same issues and grinding 1-3....
I apologize for missing your reply, Ysteven. I made sure you’ll get a follow-up call before the end of the day today.

Originally Posted by heathermcg View Post
...It does the jerking from stop to acceleration...

I can to lend a hand by escalating this up to your regional customer service manager. Please send me a PM with your VIN, best daytime phone number, full name, approximate mileage, and dealer name/state.


p: 800.392.FORD
t: @FordService @FordFocus @Ford

M - F 11:30 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
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