Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Focus Transmission Shaking
View Single Post
Old 01-22-2013, 01:12 PM   #635
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 5,837
Points 4,730, Level 43
Points: 4,730, Level: 43 Points: 4,730, Level: 43 Points: 4,730, Level: 43
Level Up 90% Completed
Level up: 90% Level up: 90% Level up: 90%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 19 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Ysteven View Post
...I have exactly same issues and grinding 1-3....
I apologize for missing your reply, Ysteven. I made sure you’ll get a follow-up call before the end of the day today.

Quote:
Originally Posted by heathermcg View Post
...It does the jerking from stop to acceleration...
heathermcg,

I can to lend a hand by escalating this up to your regional customer service manager. Please send me a PM with your VIN, best daytime phone number, full name, approximate mileage, and dealer name/state.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11:30 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote