You need to fix it anyway since the problem will mask any other things that could be wrong.
Stat like he says first.
Whynot, do they charge for code reading there? Here where I worked they shied away from it for the longest with your same viewpoint, but when they ran a check on how many readers they were selling then they caved into free reading since there were no code reader sales to kill. Too expensive, we rarely sold one. In short, it became you or us and they picked us. The 'other guys' were making too much money off free code reading and they simply couldn't stand it.