Originally Posted by FordCustomerService
I’m available to escalate this up to your regional customer service manager. For me to do this, PM me with the vehicle details (please include your VIN, full name, phone number, mileage, and dealer name/state).
Cory - Thanks for the quick reply. I'll wait to see what the dealership has tried this time (if anything) re: the transmission before asking for your help. Thanks - T