Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - Waiting for a part for my 2012 Titanium...how long is too long?
View Single Post
Old 12-11-2012, 07:59 AM   #1
Shorty Long
Focus Enthusiast
 
Join Date: Sep 2009
Fan#: 68979
Location: The Hills of, WV
What I Drive: '12 Focus Titanium, Kona Blue

Posts: 320
Points 2,344, Level 29
Points: 2,344, Level: 29 Points: 2,344, Level: 29 Points: 2,344, Level: 29
Level Up 30% Completed
Level up: 30% Level up: 30% Level up: 30%
Forum Activity 2%
Activity: 2% Activity: 2% Activity: 2%
FF Reputation: 2 Shorty Long Good Standing Member
Buy-Sell-Trade Rating: (0)
Waiting for a part for my 2012 Titanium...how long is too long?

About 6 or 7 weeks ago I was told by my service manager that they needed to order a "repair kit" to fix the headliner on my Focus.

After about 4 weeks I called to get an update and was finally told (after a bit of a runaround) that the part was on backorder.

I'm now approaching 7 weeks and still haven't heard from the dealer. Is this a normal waiting time for a part?

I'm trying to be loyal to my local dealer, but I'm starting to consider contacting the closest competing Ford dealership.


Shorty Long is offline  
    Reply With Quote