Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - The post-sale survey
View Single Post
Old 12-03-2012, 11:12 AM   #6
Focus Addict
Join Date: Jun 2004
Fan#: 9356
Location: Massachusetts
What I Drive: 03 Focus ZX3

Posts: 672
FF Reputation: 11 PDQEagle Great Standing Member
Buy-Sell-Trade Rating: (0)
I bought an Escape a few years ago, and received the questionaire. I thought it was more for pr than trying to really find out. For one, they sent it out right after the purchase, never heard from them at six months, year, etc. when we have our experience with the vehicle to develop some real critical answers. If they really want to know, send me one now, Perfect example, their experiment with making seat fabric from soybeans or such is really bad. Even water stains it. It's terrible
Second item I notice is that their questions never give the option to respond with a poor answer. There's only like Excellent, Good, Fair (average) no Poor. The questionaire was probably put together by their advertising firm, so Ford only good good feedback.
PDQEagle is offline  
    Reply With Quote