Originally Posted by GhiaFan
No reports in Europe on the clunk.
In Russia there have been alot of reports on a knock in the steering rack, and also booming suspension over rough roads at low speeds. The Focus club is huge in Russia, and through data collecting from the club, they reported to Ford Russia and Ford Russia responded by inviting the forum members to a meeting. Now Ford Russia is working together with the Focus members and service departments to work on solutions.
I must say I am very impressed with the response from Ford Russia to work face to face with owners.
Can you imagine such an action from Ford North America. It ain't going to happen I'd say.
Checking the VINs reported to Ford Russia, it appears the 1.6 Ti-VCT models have bad steering racks and the 2.0l (same as USA engine) has the suspension clunk.
While i realise that Ford is a regional corporation, it is, at the same time, an international one.. One would hope that if Ford Russia is responsible and attentive and responsive enough to its customers that the head office in Dearborn would take notice and do the same for n. american customers....
If they don't it speaks volumes negatively about Ford as a corporation.