Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - The post-sale survey
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Old 11-30-2012, 01:00 PM   #4
imccrea
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There should be 2 surveys, one being a quicktouch survey which is typically a phone call but if they cannot reach you they email it to you.

The second is the one we receive CSI from, most dealers pay sales people for good surveys. Big deal to us.
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