Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - When will I get my ETA?
View Single Post
Old 11-27-2012, 04:48 PM   #5
Official Ford Rep
FordService's Avatar
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 5,746
Points 4,571, Level 43
Points: 4,571, Level: 43 Points: 4,571, Level: 43 Points: 4,571, Level: 43
Level Up 11% Completed
Level up: 11% Level up: 11% Level up: 11%
Forum Activity 36%
Activity: 36% Activity: 36% Activity: 36%
FF Reputation: 19 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by felixdd View Post
...I have an order number printed on a copy of the invoice for the order that they gave me, although I don't know if this is an internal-to-dealer invoice number or whether it works with the Ford Factory too.

Is there someone that can help me? Or are both the dealership and I at the mercy of the factory here? Thanks!
Hey felixdd,

Send me a PM with your order number and dealer name; I can check on the status of your vehicle and see if the ETA has uploaded yet. I'm happy to give you weekly updates as well!

Originally Posted by lddavis View Post
...Get in touch with a Ford customer service rep, and ask them for your order status. A PM to "FordCustomerService" on this website has always produced a quick response for me. You can also find them on Facebook, or on the phone. There's a volunteer at that will give you status updates as well...
Thanks for the endorsement and the good info, lddavis!

Have a great day, everyone!


p: 800.392.FORD
t: @FordService @FordFocus @Ford

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote