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Old 11-26-2012, 07:01 PM   #4
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Join Date: Nov 2012
Fan#: 106633
Location: lagrande, OR
What I Drive: '10 SE

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Originally Posted by FordCustomerService View Post
Hi 1lowford,

You're always welcome to go to a different Ford dealership if you'd prefer. Additionally, I'm happy to get your concern escalated and in the hands of your regional customer service manager. To get started, send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll get to work!

Thanks for the great suggestions, Minchkin!

Have a great day,
We had a chat with the sales manager about our issue, and prior problems with the service dept. He swears that this will get fixed the first time, so we will see.

I appreciate the response and will take you up on the offer if this shop fails me again, thanks.
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