Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - Ford Buy Back!
Thread: Ford Buy Back!
View Single Post
Old 11-23-2012, 09:23 AM   #48
Focus Enthusiast
Join Date: May 2012
Fan#: 98516
Location: Bangor, PA
What I Drive: 2012 Mazda 3 SkyActiv 6A Touring

Posts: 341
FF Reputation: 1 revhigh Good Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by Shorty Long View Post
Has anyone around here actually experienced positive results from working with the Ford reps on this board and the CSMs they hook you up with?
Unfortunately ... it seems that Ford reps here and the CSM's they 'hook you up with' are on different pages. Here .... it seems like they're all for action ... but THERE (the CSM's) .... they're all about lip service and appeasement with very few successful resolutions ... and finally they just ignore you.

I think the only resolution left here is either legal action, BBB action, or NHTSA action. Clearly Ford has no intention of solving these problems.

I've said it before, and I'll say it again .... Ford's engineers can't fix a simple suspension noise in over a year and a half .... REALLY ????

The only explanation for that is that they're not TRYING to fix it ....

It's no wonder these things have no trade-in value .... the industry KNOWS about all the issues and problems, and Ford's total lack of commitment to fixing them.

revhigh is offline  
    Reply With Quote