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Old 11-21-2012, 10:01 AM   #3
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Hey, Darth_Focus & draudecif -

Have either of you tried rebooting your phone? If not, I recommend it. If you have and it didn't help, try removing SYNC from your phone, performing a Master Reset on the system, and re-pairing your device. Here are the instructions:

http://support.ford.com/sync-technol...ter-reset-sync

http://support.ford.com/sync-technol...our-phone-sync

Let me know if this helps or if you have any questions.

Jaclyn
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