Originally Posted by FordIVTteam
Hi, JasonM -
The 3.2.2 update was intended to fix the issue with presets disappearing.
If you haven't installed this yet, I recommend seeing your dealership for the latest update (3.5.1).
3.5.1 addresses phone compatibility, voice recognition, and/or navigation concerns. Due to the need for vehicles equipped with the navigation option to receive a new SD card, the software is only available at the dealership.
Please note, we do not recommend downloading the update from any source other than a certified Ford dealership.
Let me know if you have any additional questions.
So why are people without the navigation option forced to spend time and money to get this update?
Atleast be upfront and honest and just say Ford can't design an easy to use, user friendly update. Just like how the last update had to be pulled just shortly after being released...