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Old 11-14-2012, 10:40 AM   #39
FordService
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Join Date: Oct 2010
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Location: Dearborn, MI
What I Drive: Ford Focus

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Hey folks!

For those of you who do have the clunk, please reach out to me via PM so I can get your cases documented and escalated. Zillon is doing some great work here, but it'll be helpful if I have documented cases to back up his data. If you haven't already reached out to me, please send me a PM with your VIN, dealer, mileage, daytime phone number, and full name.

Those of you who have already reached out to me, thank you. I have your information and will contact you if I need anything else.

Thanks!
Crystal
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M - F 11:30 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
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