Originally Posted by SportyChick
I don't know but this unicorn fart sure smells at times.
I believe that some have very valid concerns regarding their car and it's easy to sit back and call some "whiners" when you aren't experiencing their issues. Fact is there are some of us, myself included have had issues with our DCT and have gone to great lengths to make sure we have done everything possible we can on our end. But at some point Ford needs to step up as well and take part in resolving the issues that some of us are having. It's a 2-way street, no one-sided relationship ever works.
So far, I have no complaints with how my dealership or Ford have handled my concerns with the DCT. I have been more then patient I think, with 3 stops at the dealership, one for the TSB update that didn't help, another for the replacement of the clutch actuators, and the 3rd for the drive with the mechanic. A 4th one will be coming up when Ford decides what to do with my DCT issue.
Other then that, the car has been great. I love the look and lay out of the car and it does drive great once the shuddering stops.
I'm not a "whiner" at all, quite the opposite and have "defended" this car to many people, and quite like it. My dealership has been very pleasant to deal with (as they should really), and FoMoCo Canada hasn't said "no" to any warranty requests yet, so, I will still sing their praises.
Now, having said that, this is my first Ford "car" (have had a few trucks over the years), and in only 1 year of ownership, my Focus has been in for warranty "issues" 11 times, 3 of those times were 1 week or longer which required a loaner/rental. My last 4 VW's and the Mazda (2010 3 Sport) didn't have that many "issues" combined. To put it into perspective, none (except perhaps the DCT) have been major "show stopper" issues, so, I don't worry to much about it, but it is still very annoying at the best For now, I've chalked it up to "first year model" growing pains, and nothing more. I'm not complaining or worrying too much about it, I should have waited until at least Job 2 models, but, the fact that I got better than "D Plan" pricing, and, overall, this is a VERY nice car, will keep me a Ford customer for a while at least. As always, YMMV.