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Old 11-08-2012, 11:14 AM   #23
FordService
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Hey everyone,

Please reach out to me if you are experiencing any concerns with your DCT. I would like to escalate each of your cases to your regional customer service managers. To do so, I'll need a PM from you with your VIN, dealer, mileage, daytime phone number, and full name. I'll get your information in the right hands and make sure things progress.

Thanks,
Crystal
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