Originally Posted by hotleadsingerguy
The problem *does* still exist, and Ford refuses to look into it. That's why their customer service rating is low.
And I just left a nasty review for my last dealer visit explicitly stating I know they're giving people the run-around for this issue (in addition to my car's oil being under-filled at the dealership). If Ford isn't going to pay/rate their dealers well for doing warranty work, their dealers certainly aren't going to get good reviews.
2012 FF Ti HB Kona Blue, DCT, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at v3.8 129k miles and counting...