Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Focus Overheating
View Single Post
Old 10-29-2012, 09:02 AM   #48
Official Ford Rep
FordService's Avatar
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 5,865
Points 5,473, Level 47
Points: 5,473, Level: 47 Points: 5,473, Level: 47 Points: 5,473, Level: 47
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 2%
Activity: 2% Activity: 2% Activity: 2%
FF Reputation: 19 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by butiwantedapony View Post
I bought my 2012 Focus SE Hatch in February and it has now overheated 3 times. The heat also only work intermittently, which I am just learning now that the weather is getting cool again. It has 21000 miles on it and the first time it overheated was around 18k...I have an appointment on Monday for it again. I will probably take it there today though and demand a loaner car because I have to make a 6 hour round trip tomorrow and don't trust my brand-new car :(
Hi butiwantedapony,

I want to jump in here and get your case escalated to your region's customer service manager. Shoot me a PM with your VIN, dealer, mileage, full name, and daytime phone number; I'll get the ball rolling.


p: 800.392.FORD
t: @FordService @FordFocus @Ford

M - F 11:30 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote