Originally Posted by gullwingdmc
OK so I just chatted with a Sync rep and he was aware of the issue. He said that a Master Reset would not fix the issue and that I would need to bring it to the dealer to have them reflash the software.
Not a great solution, but at least they were aware of the problem and knew of a solution.
Well, hope it goes well for you and works. Post back with your results after the reflash if you wouldn't mind.
.......here's a lockpick. It might come in handy if you, the master of unlocking, take it with you.