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Old 10-15-2012, 12:44 PM   #1640
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Join Date: Jun 2012
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Location: Plainfield, IL
What I Drive: 2012 Chevy Cruze,1966 Mustang

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As with a lot of things today, things are getting too complicated. In my case, I had two service managers tell me my car had a transmission problem. But, because the problem was not visible (broken part,etc) and there was no error code, they could not do any work on my trans without the ok of engineers. In many cases the dealer's hands are tied. When there is a problem and there is no error code, we hear the excuses, not only from the dealers, but also the engineers. I talked to an engineer who would not ok work to be done and I asked him why he didn't believe what my dealer was telling me. The excuses started...roll up your windows and turn the radio up, it's normal, there's no code so it can't be broke, and on and on.
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